Manager, Fraud Response
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Location Type: Hybrid
Location: Merrimack • Kentucky • New Hampshire • United States
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About the role
- Developing a fraud response program for debit card fraud.
- Integrating that response program into established FRC processes for response, investigation, and escalation.
- Conduct in-depth investigations of suspicious financial activity.
- Gather and analyze evidence of fraudulent activity and other relevant information and data.
- Create and maintain case files of fraudulent activity.
- Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.
- Communicate fraud-related findings and recommendations to stakeholders.
- Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.
Requirements
- Bachelor’s degree and 4+ years’ experience in the financial services industry.
- 2+ years of risk or fraud related experience with specific focuses on card and payments fraud.
- Strong analytical skills to analyze data and identify patterns.
- Problem solving skills to identify and resolve complex problems.
- Ability to multi-task across a variety of responsibilities in a constantly evolving environment.
- Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.
- Strong focus on execution and identifying, communicating, and removing impediments to progress.
- Willingness to expand your expertise continually learning new skills.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud response program developmentinvestigation of financial activityevidence analysiscase file managementdata analysiscorrelation analysisproblem solvingcollectionsmonitoring recovery processes
Soft Skills
analytical skillsmulti-taskingcommunicationexecution focusadaptabilitycollaboration
Certifications
Bachelor's degree