Senior Representative, Brokerage Operations
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Location Type: Hybrid
Location: Westlake • Rhode Island • Texas • United States
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Job Level
About the role
- Reconciles business-critical data management data points
- Provide front line business units support
- Maintain databases and systems
- Demonstrate strong decision-making skills
- Resolve client issues through outbound calls
- Educate clients on Fidelity and industry policies
Requirements
- Data Management Skills
- Effective communication skills
- Knowledge of Fidelity products and services
- Understanding of SCD desktop and remote applications
- Problem Resolution and Decision-Making Skills
- Attention to detail
- Teamwork
Benefits
- Best in Class Customer Service Support
- Active participation in team meetings
- Leadership Skills
- Process improvement committees and initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data Management SkillsKnowledge of Fidelity products and servicesUnderstanding of SCD desktop applicationsUnderstanding of SCD remote applications
Soft Skills
Effective communication skillsProblem Resolution skillsDecision-Making skillsAttention to detailTeamwork