Senior Account Manager

Skillsoft

. Exceed quarterly and annual targets for acquisition, retention and growth including quota, GRR, NRR, cross-sell, and upsell for assigned accounts.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $65,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Exceed quarterly and annual targets for acquisition, retention and growth including quota, GRR, NRR, cross-sell, and upsell for assigned accounts.
Consult with economic buyers, champions, and other stakeholders to understand the customer’s workforce upskilling and reskilling needs, business challenges, and key goals.
Drive growth: Consistently deliver top-line revenue through new customer acquisition, surpassing quota targets and securing high-value mid-market wins.
Prospect relentlessly: Build and maintain a robust pipeline, targeting Fortune 1000 and mid-market organizations.
Consult at the executive level: Partner with senior decision makers to identify pain points and present Skillsoft’s Content and Platform as transformative solutions for their organization.
Develop and execute account strategies aligned with customer workforce transformation needs and utilizing key customer and industry data points.
Establish strong customer partnerships spanning the lifecycle (e.g., acquisition, onboarding, adoption, expansion, renewal) and leverage internal resources appropriately to meet customer needs.
Generate, update, and close new business, renewal and expansion opportunities to ensure forecast accuracy and meet targets.
Provide guidance, tools, resources, best practices, and business reviews across multiple Skillsoft products and solutions, ensuring each customer achieves value realization, leading to renewal and expansion.
Meet all requirements related to CRM hygiene including account health, account plans, close plans, activities, contacts, communications records, NPS, etc.
Manage renewal timelines effectively including reassessing needs, issuing prompt and accurate quotes, responses, and proposals, and executing contracts.
Achieve annual certification in the use of Skillsoft methodologies, models, and tools used to drive value realization, renewals, and growth.

Requirements

What you’ll need

Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1998 📚 Education 🏢 Enterprise ☁️ SaaS Education
Enterprise
SaaS Skillsoft is a company that provides enterprise learning solutions designed to rapidly develop employee skills and close skill gaps. The company offers various customized learning programs, including leadership and business skills, technology skills, compliance and ethics, and AI skills. Skillsoft's learning platforms, such as Codecademy for Enterprise and Skillsoft Percipio, enable organizations to transform their workforces through mentorship, coaching, and instructor-led training. With a focus on integrating learning options into organizational frameworks and supporting workforce development with assessments and reports, Skillsoft aims to prepare teams for the evolving demands of the digital era. More than 12,000 organizations trust Skillsoft for their employee learning and development needs.

Benefits

Comp & perks

medical
dental
vision
paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer acquisitionquota managementpipeline developmentaccount strategybusiness reviewsCRM hygienevalue realizationrenewal managementSaaS solutionsworkforce transformation

Soft Skills

consultative sellingstakeholder engagementrelationship buildingstrategic thinkingcommunicationproblem-solvingcollaborationnegotiationadaptabilityleadership

Certifications

Skillsoft methodologies certification