Account Executive, Mid-Market
Skillsoft
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Exceed quarterly and annual targets for retention and growth, including quota, GRR, NRR, cross-sell, and upsell for assigned Canadian accounts
- Consult with economic buyers, champions, and other stakeholders to understand each customer’s workforce upskilling and reskilling needs, business challenges, and key goals
- Develop and execute account strategies aligned with customer workforce transformation needs, leveraging key customer and Canadian industry data points
- Establish strong customer partnerships throughout the lifecycle (e.g., onboarding, adoption, expansion, renewal) and leverage internal resources appropriately to meet customer needs
- Generate, update, and close renewal and expansion opportunities to ensure forecast accuracy and meet targets
- Provide guidance, tools, resources, best practices, and business reviews across multiple Skillsoft products and solutions, ensuring each customer achieves measurable value, leading to renewal and expansion
- Meet all CRM requirements including account health, account plans, close plans, activities, contacts, communications records, NPS, etc.
- Manage renewal timelines effectively, including reassessing needs, issuing prompt and accurate quotes, responses, and proposals, and executing contracts in accordance with Canadian business practices
Requirements
- Website LinkedIn All Job Openings Education
- Enterprise
- SaaS Skillsoft is a company that provides enterprise learning solutions designed to rapidly develop employee skills and close skill gaps. The company offers various customized learning programs, including leadership and business skills, technology skills, compliance and ethics, and AI skills. Skillsoft's learning platforms, such as Codecademy for Enterprise and Skillsoft Percipio, enable organizations to transform their workforces through mentorship, coaching, and instructor-led training. With a focus on integrating learning options into organizational frameworks and supporting workforce development with assessments and reports, Skillsoft aims to prepare teams for the evolving demands of the digital era. More than 12,000 organizations trust Skillsoft for their employee learning and development needs. 1001 - 5000 employees Founded 1998 📚 Education 🏢 Enterprise ☁️ SaaS
Benefits
- Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account strategiescustomer workforce transformationrenewal and expansion opportunitiesCRM managementbusiness reviewsSaaS solutionsdata analysiscontract executionquoting and proposal generationcustomer retention
Soft skills
consultationrelationship buildingcommunicationstrategic thinkingproblem-solvingcollaborationcustomer advocacyadaptabilitynegotiationleadership