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Operations Analyst – Continuous Improvement
SkillcertoAnalista de operações e melhoria contínua focado em viagens corporativas, buscando melhorias e soluções em processos operacionais na Velt Partners.
About the role
Key responsibilities & impact- Support day-to-day corporate travel operations;
- Assist with flight bookings, hotel reservations, itinerary changes, and quotes;
- Ensure operational organization and SLA compliance;
- Log and track requests in internal systems;
- Identify bottlenecks, failures, and opportunities for process improvement;
- Co-create improvements, automations, and new workflows with internal teams.
Requirements
What you’ll need- Minimum 2 years of experience in operations, support, customer service, or related areas;
- Currently pursuing higher education (university degree in progress);
- Familiarity with productivity tools, metrics, KPIs, and operational organization;
- Strong Excel skills and proficiency with digital tools;
- Ability to log, track, and prioritize requests;
- Interest in technology, automation, and artificial intelligence.
Benefits
Comp & perks- Fully remote work model
- Flexible hours
- Opportunities for growth and development within the company
- Collaborative, flat environment with autonomy
- Direct involvement with technology, automation, and AI initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Exceldigital toolsprocess improvementautomationworkflow creation
Soft Skills
organizational skillscustomer serviceproblem-solvingprioritizationcollaboration