Sketchy

Operations Associate

Sketchy

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Colorado, Florida, Illinois, Massachusetts, Missouri, New Jersey, New York, Pennsylvania, Texas, Utah, Washington • 🇺🇸 United States

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Salary

💰 $75,000 - $85,000 per year

Job Level

JuniorMid-Level

Tech Stack

PMP

About the role

  • Lead and coordinate editorial and content-production functions, managing a team of subject-matter experts, faculty contributors, artists, and other contractors to ensure smooth and high-quality content creation.
  • Oversee the full content lifecycle—from curricular design through production, QA, packaging, and release—ensuring delivery on schedule, within budget, and aligned with Sketchy’s quality standards.
  • Proactively manage task and assignment workflows across all content programs, maintaining clear tracking, prioritization, and communication throughout the production pipeline.
  • Establish, optimize, and maintain content operations processes, including cross-team handoffs, operational documentation, guidelines, and templates that support scalable production.
  • Utilize tools such as Airtable, spreadsheets, and workflow trackers to drive transparency, organization, and efficient project execution.
  • Provide clear reporting on content progress, resourcing, risks, and timelines to internal stakeholders and program leadership.
  • Review learner and SME feedback—through comments, surveys, focus groups, and other channels—and recommend or execute content updates as needed based on input, science changes, or evolving style guides.
  • Partner with team leads to identify, onboard, and support the resources (people and tools) necessary to meet production goals.
  • Solve operational problems, clear blockers, and guide team members and stakeholders with strong content operations and project-management practices.

Requirements

  • 3+ years experience as a project manager, managing editor, or production manager in content development and production
  • Extremely process-oriented and able to continuously identify opportunities for process improvements to become increasingly efficient and cost-effective
  • Highly organized manager with strong administrative skills
  • Strong project management skills
  • Experience working with and developing workflows in Airtable
  • Willingness to manage up and across, politely but firmly
  • Ability to track work against multiple priorities and manage a complex production schedule
  • Excellent communicator, both oral and written
  • Ability to learn new techniques, skills, and tools on the job
  • Comfort and mastery with collaboration in a remote-workforce environment
  • Eager attitude for working with cool people to make awesome new things
  • BA or similar degree in a relevant field
  • Certification in project management systems (e.g., PMP) and copyediting experience preferred, but not required
Benefits
  • 100% Individual Health Coverage - We got you covered!
  • Equity - From day one, you’ll have a stake in our future growth.
  • 401(k) - We support your financial future with up to 5% matching.
  • Annual Company Retreat in Cool Places
  • Flexible Time Off
  • Annual Work Anniversary Stipend
  • Monthly Wifi & Phone Reimbursement
  • Short Term & Long Term Disability

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementcontent developmentcontent productionworkflow developmentprocess improvementadministrative skillscopyediting
Soft skills
organizational skillscommunication skillsproblem-solvingteam managementadaptabilitycollaborationleadership
Certifications
PMP