Project Director – Creative Services
SketchDeck
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Nevada, Oregon, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $125,000 per year
Job Level
Lead
About the role
- Lead the delivery of multiple creative programs, ensuring each workstream has clear goals, owners, and timelines.
- Build straightforward plans that outline phases, milestones, and dependencies so teams and clients stay aligned.
- Provide regular updates that clearly communicate progress, risks, and upcoming needs.
- Support long-term planning by sequencing work realistically across multi-month initiatives.
- Bring consistency across programs by using shared approaches for planning, communication, and review cycles.
- Develop clear scopes of work and budgets that outline deliverables, timelines, and resource needs.
- Build and maintain clear creative roadmaps and timelines—tracking milestones, resourcing, and overall project health, and raising risks early with practical solutions.
- Maintain up-to-date documentation, including scopes, schedules, budgets, and summaries of key decisions.
- Communicate changes in scope, timing, or priorities with clarity, offering options so clients can make informed decisions.
- Partner with Creative Directors, Strategists, Designers, and Project Managers to ensure briefs are actionable and teams have the information they need to begin work confidently.
- Develop strong, respectful relationships with senior client stakeholders, acting as a calm and trusted partner.
- Guide clients in planning by mapping priorities across quarters and translating them into structured programs.
- Identify opportunities to expand or evolve the work and collaborate with the Senior Account Director on renewals and account growth.
- Bring insights from your accounts into pipeline and capacity discussions to support smoother planning.
- Represent SketchDeck in client meetings with clarity, preparedness, and a supportive presence.
- Support work across branding, integrated campaigns, digital design, content, decks, and video, with an understanding of how each creative discipline works.
- Turn client goals into clear creative briefs and structured plans that give teams the direction they need.
- Coordinate review cycles by organizing feedback, aligning stakeholders, and clarifying next steps.
- Balance creative ambition with practical considerations—scope, timing, and resources—to support strong and sustainable delivery.
- Manage portfolio revenue of $1.8M–$2M annually, maintaining visibility into how work maps to budget and goals.
- Build and maintain scopes and budgets in partnership with internal leads to ensure clarity and accuracy.
- Track account metrics such as revenue, growth, retention, utilization, and project profitability.
- Identify financial or operational risks early and present clear, actionable solutions.
- Support staffing alignment across internal teams and contractors to maintain sustainable delivery.
- Mentor Project Managers in core areas such as planning, communication, scoping, and navigating client needs.
- Strengthen delivery consistency by contributing to playbooks, QA processes, and scoping models.
- Support contractor engagement by helping clarify expectations, workflows, and communication.
- As accounts grow, take on formal people leadership with PM direct reports, including onboarding, coaching, and performance support.
Requirements
- 7–10+ years managing creative programs or large-scale projects in an agency or in-house creative environment.
- Experience working with Microsoft or similarly complex enterprise clients across branding, multi-channel creative campaigns, and integrated programs.
- Demonstrated success managing enterprise or Fortune 100 client relationships with clarity and confidence.
- Experience delivering 360-degree creative programs, including brand systems, integrated campaigns, digital experiences, content, decks, and video.
- Ability to manage annual portfolios in the $1.8M–$2M range with strong forecasting, budgeting, and financial communication.
- Strength in building scopes, estimates, and timelines that align expectations for both clients and internal teams.
- Experience collaborating with Creative Directors, Strategists, Designers, Project Managers, Quality Control partners, and cross-functional teams.
- Experience working with contractors, including sourcing, onboarding, guiding, and supporting creative talent across programs.
Benefits
- Health insurance (medical, dental, and vision)
- 401(k) with company match
- Fully remote working environment (pre-COVID and forward)
- Paid time off that grows with tenure
- Annual company retreat
- Technology stipend: $1,500 for computer setup + $500 for home office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbudgetingscopingforecastingcreative program managementrisk managementtimeline developmentclient relationship managementperformance supportquality assurance
Soft skills
communicationleadershiprelationship buildingmentoringcollaborationproblem-solvingorganizational skillsclarityadaptabilitystrategic thinking