Skaylink

Senior Key Account Manager

Skaylink

full-time

Posted on:

Location Type: Hybrid

Location: Essen • 🇩🇪 Germany

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Job Level

Senior

Tech Stack

CloudCyber Security

About the role

  • You manage and develop strategic key accounts in the mid-market and enterprise segments, building long-term, stable customer relationships.
  • You conduct regular strategic reviews at C-level and position yourself as a trusted point of contact.
  • You analyze customer requirements and develop tailored solutions in the areas of Data Center, Cloud and Managed Services.
  • You proactively leverage cross- and upselling opportunities across our entire solution portfolio, from colocation and housing to managed network and security, as well as backup/DRaaS and private and hybrid cloud.
  • You manage the end-to-end sales process, including proposal preparation, contract negotiations and successful closing.
  • You work closely with technical experts, product management and operations teams to ensure successful service implementation.
  • You continuously monitor market and competitive developments and identify new business opportunities.
  • You are responsible for forecasting and reporting and maintain regular communication with executive management.

Requirements

  • You have a successfully completed commercial or technical apprenticeship or a degree in Business Administration, Business Informatics, Computer Science or a comparable field.
  • You bring several years of experience in IT solutions or managed services sales, ideally in the data center environment.
  • You have solid knowledge in at least two relevant areas such as colocation, cloud architectures, networking, cybersecurity, IT operations or SLAs/OLAs.
  • You present yourself confidently and persuasively at management and decision-maker level up to C-level.
  • You demonstrate strong communication, presentation and negotiation skills.
  • You have a customer-oriented, strategic and structured way of working, enjoy client meetings and are willing to travel as required.
Benefits
  • 🎯 Purpose – Use your expertise (work on projects for renowned companies such as BMW Group, Henkel or KWS)
  • 🌍 Flexibility – Find your balance (e.g., workation, flexible vacation arrangements)
  • 📖 Development – Join and grow (e.g., Skaylink Campus, development discussions, regular employee surveys)
  • 🏖️ Time off – Recharge (e.g., 30 days annual leave, Dec 24 and Dec 31 off, sabbatical)
  • 🚲 Mobility – Get from A to B (e.g., BusinessBike, subsidy for the Deutschlandticket)
  • 💻 Equipment – The choice is yours (Apple/Windows, company mobile phone)
  • 💪 Support – Feel good (e.g., employee referral program, corporate benefits, workplace glasses, 5 paid "child sick" days per year)
  • 🏆 Events – Come together and celebrate (e.g., summer and Christmas parties, team events, cross-company tech talks)
  • 🧩 Togetherness – We are Skaylink!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data centercloudmanaged servicescolocationcloud architecturesnetworkingcybersecurityIT operationsSLAsOLAs
Soft skills
communicationpresentationnegotiationcustomer-orientedstrategic thinkingstructured workingrelationship buildingtrust buildingpersuasivenessclient engagement
Certifications
degree in Business Administrationdegree in Business Informaticsdegree in Computer Science