Skaylink

Modern Work Consultant – Teams Phone

Skaylink

full-time

Posted on:

Location Type: Hybrid

Location: Köln • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

VoIP

About the role

  • You will implement Microsoft Teams Phone solutions and ensure seamless telephony for our customers.
  • You will design intelligent voice architectures to enable efficient communication.
  • You will support migrations to Teams Phone and ensure secure, reliable operation.
  • You will integrate SIP trunks, VoIP components, and existing telephone systems into Microsoft Teams, including configuration of SBCs.
  • You will handle number porting, operate the solution stably, and ensure quality using CQD and call analytics.
  • You will focus your second area of expertise specifically on projects (see below).

Requirements

  • You have experience with Teams Phone and migrations from PBX environments.
  • You work in a structured, solution-oriented way and communicate confidently with customers.
  • You are curious, enjoy testing new technologies, and are open to innovative solutions.
  • Ideally, you also have experience with Microsoft Collaboration (SharePoint, OneDrive, Power Platform, or Co-Pilot).
  • You communicate confidently in German and English.
Benefits
  • 🎯 Purpose – make an impact using your expertise (on projects at well-known companies such as BMW Group, Henkel, or KWS)
  • 🌍 Flexibility – find your balance (e.g., hybrid or remote work, flexible hours)
  • 📖 Development – keep growing (e.g., Skaylink Campus, development reviews, and employee surveys)
  • 💡 Innovation – contribute your ideas and help shape the future
  • 💻 Equipment – start well equipped (e.g., high-performance Windows laptops and a company mobile phone if required)
  • 💪 Support – feel supported (e.g., employee referral program, Regina Maria, meal vouchers, pension plan)
  • 🏆 Events – get together and celebrate (e.g., summer and Christmas parties, team events, cross-company tech talks)
  • 🧩 Together – We are Skaylink!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft Teams PhoneSIP trunksVoIPnumber portingcall analyticsCQDconfiguration of SBCsmigrations from PBX environmentsintelligent voice architecturestelephony solutions
Soft skills
structuredsolution-orientedconfident communicationcuriositytesting new technologiesopenness to innovative solutions