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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing inside sales processes, including account setup, customer onboarding, and performance reporting. Strong leadership and organizational skills are essential for overseeing team workload and ensuring accurate data management across multiple systems.
Highest-signal resume keywords
Salesforce ManagementTeam LeadershipProcess ImprovementCross-Functional CollaborationProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsAccount ManagementCustomer SuccessData ReportingProcess Orientation
Soft Skills
LeadershipOrganizationClear CommunicationDetail-OrientedProactive
Tools & Technologies
CobraSalesforceHighwayDocuSignExcelOutlookPowerPointTeamsPower BI
Industry Keywords
Inside SalesSales SupportCommercial SupportWorkload DistributionClient Requests
About the role
Key responsibilities & impact- You support the Inside Sales team by leading, coaching, and managing workload distribution and performance.
- You manage and improve processes for account setup, customer onboarding, billing coordination, documentation, reporting, and sales support.
- You liaise as a systems expert, ensuring accuracy and consistency across Cobra, Salesforce, Highway, DocuSign, and other platforms.
- You maintain strong Salesforce and system discipline, keeping account data, activities, billing status, and customer records accurate and up to date.
- You receive and resolve client and account-related requests efficiently by partnering with internal teams including Pricing, Credit, Receivables, Legal, Implementation, Operations, and Sales.
- You assist with leadership visibility around open requests, team workload, turnaround times, reporting needs, process gaps, and key support priorities.
Requirements
What you’ll need- 3–5 years of experience in inside sales, sales support, sales operations, account management, customer success, or a related commercial support function, with prior team lead or people management experience preferred.
- You are an internal candidate with strong knowledge of SIXT systems, processes, and workflows, and are authorized to work in the United States without sponsorship.
- You are comfortable with Cobra, Salesforce, Highway, DocuSign, Excel, Outlook, PowerPoint, Teams, and reporting tools; Power BI experience is a plus.
- You demonstrate strong leadership, ownership mindset, organization, process orientation, and clear professional communication.
- You are proactive, accountable, detail-oriented, and able to manage multiple priorities and cross-functional tasks.
- You are commercially minded, sales-oriented, and strong at problem solving in fast-paced environments.
Benefits
Comp & perks- Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan.
- AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work.
- Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance.
- Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you and your family.
- Additional Perks Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement.
