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About the role
Key responsibilities & impact- You support the Inside Sales team by leading, coaching, and managing workload distribution and performance.
- You manage and improve processes for account setup, customer onboarding, billing coordination, documentation, reporting, and sales support.
- You liaise as a systems expert, ensuring accuracy and consistency across Cobra, Salesforce, Highway, DocuSign, and other platforms.
- You maintain strong Salesforce and system discipline, keeping account data, activities, billing status, and customer records accurate and up to date.
- You receive and resolve client and account-related requests efficiently by partnering with internal teams including Pricing, Credit, Receivables, Legal, Implementation, Operations, and Sales.
- You assist with leadership visibility around open requests, team workload, turnaround times, reporting needs, process gaps, and key support priorities.
Requirements
What you’ll need- 3–5 years of experience in inside sales, sales support, sales operations, account management, customer success, or a related commercial support function, with prior team lead or people management experience preferred.
- You are an internal candidate with strong knowledge of SIXT systems, processes, and workflows, and are authorized to work in the United States without sponsorship.
- You are comfortable with Cobra, Salesforce, Highway, DocuSign, Excel, Outlook, PowerPoint, Teams, and reporting tools; Power BI experience is a plus.
- You demonstrate strong leadership, ownership mindset, organization, process orientation, and clear professional communication.
- You are proactive, accountable, detail-oriented, and able to manage multiple priorities and cross-functional tasks.
- You are commercially minded, sales-oriented, and strong at problem solving in fast-paced environments.
Benefits
Comp & perks- Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan.
- AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work.
- Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance.
- Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you and your family.
- Additional Perks Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancement.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales OperationsAccount ManagementCustomer SuccessData ReportingProcess Orientation
Soft Skills
LeadershipOrganizationClear CommunicationDetail-OrientedProactive
