Sales Support Specialist – German Speaker

SIXT

Sales Support Specialist responsible for administrative support to the Van & Truck Telesales team at SIXT. Focuses on offer preparation, contract processing, and customer follow-ups.

Posted 5/13/2026full-timeRemote • Lisbon • 🇵🇹 PortugalMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You support our Van & Truck Telesales team with all administrative tasks related to offer preparation, contract processing, reservations, invoicing, and follow-up coordination
You act as the operational partner for Customer Success Managers, enabling them to focus on customer relationships and revenue generation by taking over time-consuming administrative work
You take ownership of post-sale processes, ensuring seamless onboarding, documentation, and ongoing support for customers in the Van & Truck segment
You coordinate and manage customer follow-ups, ensuring no opportunity is missed and all touchpoints are documented
You maintain customer master data, contract information, and pipeline updates in our CRM system (Salesforce), ensuring high data quality and transparency
You collaborate closely with our German Telesales team via phone, video, and digital tools

Requirements

What you’ll need

Fluent German (required; ideally native-level) and strong English skills for internal communication
Highly organized, detail-oriented, and able to manage multiple tasks simultaneously with precision
Proactive — you anticipate needs, identify gaps, and take initiative without waiting to be told
Confident and structured communicator, especially on the phone and via email; you enjoy working closely with sales teams
Service-oriented mindset with a clear understanding that your work impacts customer satisfaction and sales success
Proficient in MS Office (particularly Excel, Word, and PowerPoint) and familiar with CRM systems (ideally Salesforce); comfortable working in a fast-paced, dynamic environment

Benefits

Comp & perks

28 days of vacation, plus an extra day off for your birthday and one volunteer day per year
From day one, access to Claude by Anthropic and SIXTgpt, SIXT’s AI platform, to boost your productivity. We invest in every team member’s AI journey by encouraging experimentation, building knowledge, and keeping you ahead of the curve
Hybrid working model with no dress code
Permanent employment contract from the start with above-average compensation and performance-related bonuses
Discounts on SIXT rent, share, ride, and SIXT+, plus partner discounts
Training and development programs for personal growth, including onboarding with the German Telesales team
Private health insurance and access to the Coverflex advantage system
Work with a dynamic, international team and be part of a strategic transformation project

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

highly organizeddetail-orientedproactiveconfident communicatorstructured communicatorservice-oriented mindset