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About the role
Key responsibilities & impact- You train rental agents to create the optimal rental experience by maximizing sales and service opportunities for every customer.
- You coach branch managers on training rental agents in sales, service, and goal-setting.
- You conduct and document Rental Sales Agent Coaching and Feedback evaluations providing data-driven insights to branch managers and leadership.
- You recognize and reward sales staff to build morale and strengthen branch culture.
- You advise as an expert on all SIXT vehicles, protection items, and extras.
- You regularly meet with branch and regional managers to review progress and complete detailed reporting.
- You analyze detailed data using AI tools and intermediate Excel skills to deliver tailored reporting that supports operations teams in maximizing sales and service.
- You meet all sales and service standards while handling customer complaints professionally and confidently.
Requirements
What you’ll need- You bring a minimum of 3 years in customer service or sales, ideally with a track record of meeting sales quotas or commission-based roles.
- You translate quantified data into concrete actions that improve operational team performance and monitor impact.
- You are available to travel extensively within your assigned patch, with minimal overnight stays.
- You excel at interpersonal relationship building and have strong verbal and written communication skills.
- You are highly organized and adept at managing multiple tasks simultaneously.
Benefits
Comp & perks- Competitive Salary & Financial Security: Receive a competitive salary and enrol in SIXT’s pension scheme for long-term security, plus a company car from our fleet.
- AI at your fingertips: From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve.
- Generous Time Off: Enjoy 25 days of annual leave plus bank holidays.
- Training & Development: Benefit from paid training sessions and various development opportunities.
- Exclusive Employee Benefits: Access special terms for SIXT car hire and extend these perks to friends and family through our staff rental scheme.
- Health, Wellbeing & Life Assurance: Utilize the Medicash health cashback plan and the Yulife wellbeing app, along with in-service life assurance.
- Family-Friendly Support & Assistance: Enjoy generous family-friendly provisions and access our Employee Assistance Programme for additional support.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisExcelsales trainingcustomer servicesales coachinggoal-settingreporting
Soft Skills
interpersonal skillsverbal communicationwritten communicationorganizational skillsrelationship buildingproblem-solving
