Customer Service and Exit Booth Agent, Part Time

SIXT

Customer Service and Exit Booth Agent at SIXT ensuring top-notch customer engagement and vehicle management for rental experiences. Handling documentation, vehicle selection, and maintaining corporate standards.

Posted 4/15/2026part-timeRemote • Texas • 🇺🇸 United StatesJunior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

You ensure seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed
You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs
You offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns
You finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts
You inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation

Requirements

What you’ll need

You have a high school diploma or GED and at least 1 year of customer service experience
You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
You possess basic computer navigation skills and are familiar with Microsoft Office applications
You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%)
You are willing to wear a company uniform and speaking other languages is a plus

Benefits

Comp & perks

Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Access support whenever needed through our Employee Assistance Program
Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicedocument verificationvehicle inspectionrental agreementsbasic computer navigation

Soft Skills

communicationproblem-solvingattention to detailcustomer assistanceadaptability

Certifications

high school diplomaGED