Customer Service Agent, Dutch Speaker

SIXT

Customer Service Agent assisting Dutch-speaking customers via phone and email for SIXT Share. Resolve inquiries and complaints to ensure a positive customer experience.

Posted 4/11/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle incoming customer inquiries in Dutch via phone and email
Resolve complaints with empathy and provide tailored solutions
Analyze customer requests, identify needs, and offer effective solutions
Work flexibly across different shifts, including weekends and night shifts

Requirements

What you’ll need

Initial experience in dealing with customers
Fluent in Dutch and English (C1 level or higher)
Strong communication skills and empathy
Strong analytical and problem-solving skills
Confident in using computers and common software, including Microsoft Office

Benefits

Comp & perks

Enjoy discounts on SIXT rent, share, ride and SIXT+
Attractive vehicle leasing offers
Exclusive deals with partners for travel, tech, fashion and more
We contribute to your retirement plan
Support with capital-forming benefits
Stay active with our modern SIXT gym
Various leisure activities like the gaming area or the SIXT choir
High-quality employee restaurant
30 days of vacation
Take one day each year to volunteer at a charitable organization dedicated to supporting children

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer serviceproblem-solvinganalytical skills

Soft Skills

communicationempathyflexibility