Customer Service Agent, Dutch Speaker
SIXT
full-time
Posted on:
Location Type: Remote
Location: Germany
Visit company websiteExplore more
About the role
- Handle incoming customer inquiries in Dutch via phone and email
- Resolve complaints with empathy and provide tailored solutions
- Analyze customer requests, identify needs, and offer effective solutions
- Work flexibly across different shifts, including weekends and night shifts
Requirements
- Initial experience in dealing with customers
- Fluent in Dutch and English (C1 level or higher)
- Strong communication skills and empathy
- Strong analytical and problem-solving skills
- Confident in using computers and common software, including Microsoft Office
Benefits
- Enjoy discounts on SIXT rent, share, ride and SIXT+
- Attractive vehicle leasing offers
- Exclusive deals with partners for travel, tech, fashion and more
- We contribute to your retirement plan
- Support with capital-forming benefits
- Stay active with our modern SIXT gym
- Various leisure activities like the gaming area or the SIXT choir
- High-quality employee restaurant
- 30 days of vacation
- Take one day each year to volunteer at a charitable organization dedicated to supporting children
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceproblem-solvinganalytical skills
Soft Skills
communicationempathyflexibility