VIP Reservation Advisor – 100% Remote
SIXT
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Handling complex inquiries from our international corporate and VIP customers
- Responsible for bookings, change requests and assisting with bookings via web and app
- Communicating with customers by email and phone in German and English
- Ensuring excellent quality standards in customer service
Requirements
- Professional experience in customer support, customer service, hospitality or a comparable role
- Enjoyment of customer contact
- Excellent written and spoken German and English
- Willingness to work shifts and weekends
Benefits
- Discounts on SIXT rent, share, ride and SIXT+
- Support options for retirement provision
- 30 days of vacation
- Opportunities for volunteer activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer supportcustomer servicehospitalitycommunicationproblem-solvinginterpersonal skillsadaptabilityattention to detailenjoyment of customer contactwillingness to work shifts