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About the role
Key responsibilities & impact- Collect, review, analyze, and document system/user requirements from business users
- Collaborate with stakeholders to define project goals, scope, and timelines
- Respond to changes in project scope, priorities, or requirements by adjusting plans and priorities accordingly
- Assign tasks as directed by manager
- Analyze information including oral and written feedback from users, survey responses, and usage statistics to strengthen and validate requirements
- Promote and support department goals and objectives
- Communicate feedback/performance/status of staff to manager
- Track, organize, and prioritize assigned projects
- Work on projects to completion within the required time frames, proactively communicating any delays to manager and/or interested stakeholders
- Analyze and translate business requirements to detailed functional designs for development, testing and implementation for SitusAMC’s systems
- Investigate system usage including overrides, exception and validation handling, common errors or excessive time per page/field as assigned by manager
- Participate in discussions with other application analysts to ensure synergy between systems within the organization
- Participate, own or facilitate any other quality initiatives as assigned by manager
- Anticipate and prevent problems and roadblocks before they occur
- Assist with UAT testing
- Assist in demo preparation
- Handle day to day requests
- Communicate test progress, results, & issues/roadblocks to project stakeholders/Mgmt
Requirements
What you’ll need- College degree in related field, or equivalent combination of education and experience
- Experienced professional with 5+ years of industry and/or relevant experience
- Over five years in mortgage / technology / secondary market experience
- Training in finance / mortgage banking desired
- Demonstrated success as a QA or Technology Analyst
- Create and maintain positive and professional relationships with all staff and stakeholders
- Strong communication skills, both verbal and written
- Demonstrated ability to provide actionable constructive feedback objectively and with diplomacy
- Computer literate with in-depth knowledge of MS Office and web-based systems; emphasis on Excel
- Excellent PC skills and possess high level of proficiency in Microsoft products
- Demonstrate professional behavior and teamwork, punctual, dependable
- Demonstrate comprehensive problem-solving skills
- Demonstrate excellent organizational and people skills
- Limited travel
- Flexible schedule required
Benefits
Comp & perks- PTO and paid holidays
- Participation in various benefit plans including medical, dental, vision, life, disability insurance, and 401K
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UAT testingfunctional designrequirements analysisproject managementdata analysisproblem-solving
Soft Skills
communication skillsteamworkorganizational skillsdiplomacyrelationship management