Account Supervisor

Situation

Account Supervisor managing client communications and operations for a full-service arts and culture agency. Leading the execution of marketing strategies and collaborating with internal teams.

Posted 5/21/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Act as the marketing director for each client, identifying needs and recommending proactive solutions where services can provide value.
Own client and internal communications, engaging with internal teams to ensure exceptional service delivery.
Oversee budget management by creating detailed budget breakdowns and providing accurate revenue updates through biweekly pacing reports and ensuring payment of media invoices before media runs.
Manage day-to-day account operations autonomously, escalating decisions and issues to senior leadership as needed.
Identify opportunities to enhance marketing plans and expand service offerings within the client portfolio.
Demonstrate leadership in all interactions, actively contributing to cross-agency meetings and work shares while fostering collaboration with junior staff.

Requirements

What you’ll need

Minimum 3-4 years of marketing or client services experience within a nonprofit arts organization, or agency environment
Superior attention to detail and time management skills
Strong communication and collaboration skills
Understanding of and eagerness to learn about the digital space and developing technologies
Working knowledge of digital and traditional media, including paid social, search, programmatic, email, OOH, print, audio & broadcast
Passion for Live Entertainment, Experiences, and the Arts
Positive attitude and collaborative mindset
Ability to be flexible when priorities change
Ability to balance and prioritize a high workload

Benefits

Comp & perks

Salary range: $90,000 - $110,000 per year, commensurate with experience
Health care plan (medical, dental and vision)
Retirement plan with employer match
Life and disability insurance
Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays
Paid family leave
Cold brew coffee, snacks and fresh fruit
Wellness resources
Special access to New York City’s arts and entertainment scene

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

budget managementrevenue reportingmedia invoice processingdigital mediatraditional mediapaid socialsearchprogrammaticemail marketingout-of-home advertising

Soft Skills

attention to detailtime managementcommunicationcollaborationleadershipflexibilityprioritizationpositive attitudeproblem-solvingautonomy