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Solutions Consultant – Hospitality, Hotel Tech
SiteMinderSolutions Consultant working with Account Executives to enhance hotel technology sales. Focused on operational efficiency and revenue management across North America hotel clients.
About the role
Key responsibilities & impact- Partner with Account Executives on discovery calls to identify hotel operational pain points, revenue gaps, and distribution inefficiencies
- Act as a subject matter expert in hotel operations, revenue management, and hospitality technology throughout the sales cycle
- Support mid-to-late stage opportunities by clearly articulating business value, ROI, and measurable outcomes
- Deliver tailored product demonstrations aligned to each hotel’s size, segment, and distribution strategy
- Translate platform capabilities into outcomes such as increased direct bookings, reduced OTA dependency, and improved operational efficiency
- Respond confidently to technical and operational questions from hotel stakeholders during the sales process
- Train and enable Sales teams on hospitality fundamentals including RevPAR, ADR, channel mix, and hotel tech ecosystems
- Contribute to sales playbooks and best practices across different hotel segments (independent, boutique, enterprise, multi-property groups)
- Help elevate the overall consultative selling approach across the North America sales organization
Requirements
What you’ll need- Extensive experience in one or more of the following: hotel operations, revenue management, or hospitality technology (Solutions Consultant / Sales Engineer / Customer Success)
- Strong understanding of hotel systems and ecosystem including PMS, channel managers, booking engines, CRS, and distribution platforms
- Proven ability to connect operational challenges to measurable business outcomes and revenue impact
- Experience supporting or participating in complex B2B SaaS sales cycles in a pre-sales or consultative role
- Strong presentation and communication skills with the ability to engage both operational and executive-level stakeholders
- Ability to manage multiple opportunities in parallel with strong organization and prioritization skills
- Commercial mindset with the ability to influence deal strategy and support revenue outcomes
- Experience delivering product demonstrations or solution presentations in a client-facing environment
- Strong understanding of hospitality distribution and revenue management concepts (mandatory)
- Familiarity with integration ecosystems across PMS, RMS, CRS, and booking engines (mandatory)
- Experience working cross-functionally with Sales, Product, and Marketing teams
Benefits
Comp & perks- Equity packages for you to be a part of the SiteMinder journey
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hotel operationsrevenue managementhospitality technologyB2B SaaS salesproduct demonstrationsconsultative sellingPMSchannel managersbooking enginesCRS
Soft Skills
presentation skillscommunication skillsorganizational skillsprioritization skillsinfluencing skillsconsultative approachengagement skills