Sitemate

Sales Development Representative

Sitemate

full-time

Posted on:

Origin:  • 🇦🇺 Australia

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Salary

💰 A$50,000 - A$70,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Go

About the role

  • Qualify and route inbound leads through self-service and inside sales channels
  • Engage prospects primarily via phone calls, emails and live chat on the website
  • Use internal tools such as Slack and Salesforce to manage and communicate about leads
  • Book and drive product demonstrations; quota measured by demonstrations booked and completed
  • Meet or exceed monthly targets and KPIs for demo bookings
  • Collaborate with cross-functional teams including engineering, product, design, marketing, sales and customer success
  • Learn industry-specific terminology related to the built world and SaaS metrics
  • Upskill phone and email selling skills through onboarding and examples provided

Requirements

  • Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person
  • Excellent task organisation and prioritisation skills; able to multi-task efficiently
  • Comfortable with high-volume tasks and frequent rejection; KPI-driven mindset
  • Experience engaging prospects via phone calls, emails and live chat
  • Familiarity with internal tools such as Slack and Salesforce
  • Ability to qualify and route inbound leads across self-service and inside sales channels
  • Experience conducting customer meetings digitally (Zoom/Teams) and/or physically (in-person) (nice to have)
  • Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases (nice to have)
  • Patience working in an industry where not all users are tech-savvy (nice to have)
  • Do you have experience in SaaS? (application asks this and is required)
  • Are you based in Sydney, or willing to commute to Sydney a few days per week? (role requires Sydney-based or commuting)
  • Do you have unlimited permanent work rights in Australia? (application asks and is required)
  • Valid driver's license (application asks)