Siteimprove

Senior Deal Desk Analyst

Siteimprove

full-time

Posted on:

Location Type: Hybrid

Location: Minneapolis • Minnesota • United States

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Salary

💰 $93,360 - $116,700 per year

Job Level

Senior

About the role

  • Serve as a trusted advisor and primary point of contact to account teams throughout the Q2C (Quote‑to‑Cash) process.
  • Generate accurate, compliant, and high‑quality sales quotations aligned with internal policies and commercial guidelines.
  • Ensure contract compliance across new business, renewals, upsells, and cross‑sell opportunities.
  • Apply strong commercial judgment to assess deal risks, anticipate issues, and proactively drive solutions.
  • Partner with Legal, Finance, Information Security, and Operations to address customer inquiries and support complex or strategic deal structures.
  • Contribute to pricing and packaging discussions, providing insights that support competitive positioning and commercial strategy.
  • Lead and implement process improvements to increase efficiency, scalability, and accuracy throughout the deal lifecycle.
  • Deliver training and sales enablement on pricing, packaging, deal structures, policies, and tools.
  • Lead end‑to‑end management of multiple RFP submissions, balancing timelines, quality, and internal governance.
  • Analyze tender documents, identifying key requirements and coordinating internal stakeholders accordingly.
  • Manage cross‑functional contributors to ensure timely, compliant, and compelling RFP responses.
  • Develop, maintain, and enhance the RFP/proposal content library and standardized response materials (e.g., RFP.io).
  • Research and leverage previous proposals to create high‑quality responses that align with customer requirements.
  • Ensure all proposal materials are accurately archived within content management systems.
  • Handle portal-based documentation uploads and submissions when required.
  • Conduct post‑bid win/loss reviews to identify opportunities for process, product, and strategic improvements.
  • Manage and maintain Deal Desk tools and resources, including pricing handbooks, proposal libraries, and RFP systems.
  • Ensure all tools and documentation remain accurate, current, and aligned with internal policies.
  • Assist in system and tool enhancement initiatives, including testing, documentation, rollout, and user adoption activities.
  • Support cross‑functional projects focused on improving processes, systems, and commercial operations.
  • Act as a key coordination point between Sales, Product, Marketing, Legal, Finance, and Security teams.
  • Influence internal partners to ensure alignment on deal strategy, proposal messaging, pricing considerations, and governance compliance.
  • Collaborate on proposal strategies that enhance customer outcomes and improve the sales cycle.

Requirements

  • Bachelor’s degree in business, marketing, or a related discipline.
  • 3+ years of experience in a commercial business partner, deal desk, pricing, or similar function.
  • Experience with CRM and CPQ systems (e.g., Salesforce, Zuora).
  • Strong project management capabilities, including coordination and stakeholder influence.
  • Excellent commercial acumen and analytic capabilities.
  • Strong written communication and persuasive proposal‑writing skills.
  • High attention to detail and strong organizational skills.
  • Ability to manage multiple priorities and meet strict deadlines in a fast‑paced environment.
  • Collaborative team player with a proactive and flexible mindset.
  • Experience in pricing and packaging strategy is a strong advantage.
Benefits
  • Open Paid Time Off (OPTO) program for vacation, personal illness, mental health, or to care for a family member, 11 paid holidays, and volunteer leave.
  • National medical plan, dental, vision, paid maternity leave, paid paternity leave, HSA, Flex, employer-sponsored short-term, long-term disability, discounts to volunteer plans to meet your family needs, and more!
  • 401(k) with a company match to provide a better future in your retirement years.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pricing strategyproposal writingproject managementdeal desk managementcontract complianceanalytical capabilitiessales quotationsRFP managementprocess improvementcommercial judgment
Soft Skills
strong written communicationattention to detailorganizational skillscollaborative team playerstakeholder influenceproactive mindsetflexibilityability to manage multiple prioritiestime managementpersuasive communication