Manager

• Develop a training strategy by gathering needs from external and internal customers.
• Collaborate with Customer Education in scaling our 1:many offerings on Learning Hub.
• Ensure onboarding is provided in a timely manner to customers.
• Work closely with product leaders to develop new content prior to launch of new features.
• Be accountable for time to value generation through online 1:1 training offerings.
• Lead and strategically partner with key stakeholders including business unit leaders to define onboarding learning needs.
• Create compelling customer training offerings to drive loyalty and revenue.
• Lead and develop Implementation Learning & Enablement, including Sales content creation.
• Collaborate with Marketing and Customer Education to design innovative training curriculum and content.

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