Sinqia

Support Analyst – Monitoring

Sinqia

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Tech Stack

LinuxPythonRedisSQL

About the role

  • Validation of trading platform components;
  • Opening and escalation of incidents;
  • Incident support/management for business and infrastructure applications in the production environment serving B3. The primary objective is to restore normal operation of services, prioritized according to their criticality to the company;
  • Monitoring the rollout of projects into production;
  • Implementation of changes.

Requirements

  • Bachelor's degree in IT or a related field (completed);
  • Knowledge of Linux and Windows server platforms;
  • Knowledge of networking, TCP and UDP protocols;
  • Knowledge of SQL Server databases;
  • Knowledge of Agile methodology;
  • English: Intermediate;
  • Nice-to-have:
  • Experience with monitoring tools (Zabbix, HP O.M.I, CA Spectrum, or Dynatrace) and automation tools (Control-M);
  • Knowledge of BIG-IP (F5);
  • Experience with PowerShell, shell scripting, and/or Python;
  • Knowledge of Redis;
  • Linux experience with emphasis on networking;
  • Knowledge of the FIX protocol (Financial Information Exchange);
  • Knowledge of brokerage trading desk operations (stock exchange brokerage operations)
Benefits
  • Partnership program
  • Gympass
  • Health insurance
  • Meal voucher
  • Life insurance
  • Transportation voucher
  • Flexible benefits (choose the benefits according to your needs).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LinuxWindows serverTCPUDPSQL ServerAgile methodologyPowerShellshell scriptingPythonRedis
Soft Skills
incident managementcommunicationproblem-solving
Certifications
Bachelor's degree in IT