Collections Assistant

SINIBREF-INTER

Auxiliar de Cobrança for SINIBREF negotiating debts of represented institutions and enhancing relationships. Engaging in a dynamic, high-performance environment focused on negotiation and customer service.

Posted 5/22/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSenior💰 R$1,728 per monthWebsite

About the role

Key responsibilities & impact

Prepare negotiation strategies for outstanding contributions, gathering relevant information about the institution in advance.
Establish and maintain relationships with institutions, providing excellent service.
Operate landline/mobile telephone systems and digital media for outreach and negotiation.
Conduct telephone negotiations for outstanding assistance contributions and send negotiated invoices by email.
Track, using the system and spreadsheets, all generated, paid, and overdue invoices.
Ensure the collection of the Employer Assistance Contribution stipulated in collective agreements.

Requirements

What you’ll need

Solid experience in negotiations and collections.
Proficiency in Microsoft Office, with emphasis on Excel and Word.
Intermediate computer skills.
Strong verbal and written communication skills.
Basic knowledge of customer service.
Knowledge of debt collection and negotiation techniques.
Ability to work well under pressure.
Strong conflict-resolution skills.
Bachelor's degree in a related field (preferred).

Benefits

Comp & perks

Life insurance
Dental plan
Online medical assistance (telemedicine)
Internet allowance
Meal allowance of R$ 500.00 per month, with the amount doubled after the probation period.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

negotiationcollectionsdebt collection techniquesMicrosoft ExcelMicrosoft Wordcomputer skills

Soft Skills

verbal communicationwritten communicationcustomer serviceability to work under pressureconflict-resolution

Certifications

Bachelor's degree