Outreach/Gong Administrator

Sinch

Outreach/Gong Administrator optimizing sales engagement platforms at Sinch. Managing day-to-day admin and technical development of Outreach and Gong with Salesforce integrations.

Posted 7/14/2026full-timeBengaluru • 🇮🇳 IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and optimizing sales engagement platforms, particularly Outreach and Gong, with a strong focus on data integrity, reporting, and integration with Salesforce. Proven ability to lead cross-functional initiatives that enhance operational efficiency and drive revenue intelligence.

Highest-signal resume keywords

Outreach AdministrationGong Dashboard CreationSalesforce IntegrationProcess OptimisationSalesforce Certified Administrator

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Engagement Platform AdministrationGong Reporting and AnalyticsSalesforce ConfigurationTechnical DevelopmentData Quality ManagementAutomation DevelopmentPerformance Metrics AnalysisIntegration ManagementJira Project ManagementSystem Implementation

Soft Skills

Cross-Functional CollaborationProject LeadershipTroubleshooting SkillsSystems ThinkingOperational Excellence

Tools & Technologies

SalesforceOutreachGongChili PiperDocuSignGainsight

Certifications & Qualifications

Salesforce Certified Administrator

Industry Keywords

Revenue IntelligenceSales OperationsCustomer SuccessPerformance AnalysisData Integrity

About the role

Key responsibilities & impact

Manage and optimise sales engagement and revenue intelligence platforms, including their integrations with Salesforce
Responsible for day-to-day administration and technical development of Outreach, including reporting, sequence management, triggers, automations, flows, and Salesforce integrations
Act as a Gong Administrator, building dashboards, reports, trackers, scorecards, and ROI reporting
Lead sales technology initiatives that improve operational efficiency across Sales, Marketing, Customer Success, Legal, and Revenue Operations
Support Gainsight, DocuSign, and Chili Piper
Partner with sales and operational teams to design scalable Outreach processes
Create and maintain Gong dashboards and reports
Monitor and identify integration, synchronisation, and data quality issues
Support user access, platform configuration, reporting, troubleshooting, and enhancement requests

Requirements

What you’ll need

3–5 years of experience administering Outreach or a comparable sales engagement platform
Hands-on experience administering Gong
Strong experience creating Gong dashboards, reports, trackers, and scorecards
Experience using Gong’s AI capabilities to support coaching, customer insight, performance analysis, and revenue intelligence
Experience developing reporting that demonstrates platform adoption, business impact, and ROI
Strong technical experience configuring Outreach sequences, triggers, automations, rules, and flows
Experience building Outreach dashboards and operational performance reporting
Salesforce Certified Administrator
Hands-on experience integrating Salesforce with third-party systems
Experience administering Chili Piper, DocuSign, and Gainsight
Experience managing technical work through Jira
Experience leading or delivering system implementation, automation, or integration projects
Strong troubleshooting and systems-thinking skills
Strong understanding of data integrity, system governance, and scalable platform configuration
Ability to translate business requirements into technical solutions
Confidence working with reporting, analytics, adoption data, and performance metrics
Technical systems thinking
Project leadership and delivery
Cross-functional stakeholder management
Operational excellence
Process optimisation mindset

Benefits

Comp & perks

Health insurance
Flexible working hours
Professional development opportunities