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Senior Manager, Sales & Marketing Business Applications
SinchStrategic technology leader overseeing the management of Sales and Marketing applications at Sinch. Collaborating with multiple stakeholders to drive technology strategy and adoption.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies.
- Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment.
- Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy.
- Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised.
- Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment.
- Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth.
- Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps.
- Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem.
- Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities.
- Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology.
- Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests.
Requirements
What you’ll need- Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation.
- Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms.
- Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions.
- Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments.
- Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities.
- Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements.
- Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success.
- Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms.
- Experience identifying emerging technologies and translating innovation into business value.
- Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools.
- Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA).
- Deep knowledge of Salesforce administration, security models, and platform governance.
- A business-oriented mindset focused on system uptime and user satisfaction.
- Fluency in English.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales EngagementConversational MarketingCustomer SuccessRevenue IntelligenceAccount-Based Marketing (ABM)Data EnrichmentAI-Enabled Sales PlatformsSalesforce AdministrationPlatform GovernanceROI Evaluation
Soft Skills
Excellent Stakeholder ManagementInfluencing Senior LeadersCommercial Mindset