Channel Partner Manager

Sinch

Channel Partner Manager growing partnerships and revenue for CPaaS solutions at Sinch. Collaborating across teams to drive business strategies and market impact in the Northeast.

Posted 7/6/2026full-timeRemote • Maine, Maryland, New Jersey, New York, Pennsylvania, Vermont • 🇺🇸 United StatesMid-LevelSenior💰 $92,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Portfolio Ownership: Own, manage, and expand key channel partner relationships with direct revenue accountability.
Joint Business Planning: Drive joint business planning, quarterly reviews, and execution of go-to-market strategies with partners.
Pipeline & Co-Selling: Lead co-selling initiatives in collaboration with direct sales teams, ensuring strong pipeline creation and revenue attainment for enterprise communication solutions.
Channel Enablement: Collaborate with Marketing and Partner Enablement to design and execute scalable channel programs, technical training, and campaigns.
Performance Analytics: Analyze partner performance metrics, pipeline, and revenue contribution to identify areas of growth and improvement.
Strategic Feedback: Provide partner insights to influence sales strategy, product roadmap, and channel program design.
Compliance & Governance: Ensure partner compliance with program requirements, brand standards, and sales processes.
Industry Representation: Represent the company at channel partner events, conferences, and industry forums to strengthen relationships and expand market presence.
Partner Advocacy: Serve as an internal advocate for channel partners, ensuring they receive the resources and support needed to be successful.

Requirements

What you’ll need

Minimum of 5 years related experience with a bachelor's degree; or 3 years and a master's degree; or a PhD without experience; or equivalent experience.
Preferred: 3+ years of direct experience working within the CPaaS, SaaS, UCaaS, or Telecom channel ecosystem.
Proven track record of building and growing high-performing channel partnerships with measurable revenue outcomes.
Strong understanding of channel economics, partner business models, and indirect sales cycles.
Excellent cross-functional collaboration skills; able to influence without direct authority.
Data-driven and analytical mindset with experience in partner performance reporting and forecasting.
Strong business acumen with the ability to connect partner capabilities to customer value and company strategy.
Excellent communication, presentation, and relationship management skills.

Benefits

Comp & perks

STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Channel EconomicsPartner Business ModelsIndirect Sales CyclesPerformance ReportingForecasting

Soft Skills

Excellent CommunicationRelationship ManagementInfluencing Without Authority