Sincere Corporation

Customer Support

• Become an expert on our products across both web and app
• Provide general and technical support to our customers daily
• Maintain and contribute to the Help Centers for each of our brands
• Build an ongoing understanding of customer needs and trends to help resolve future issues and improve processes
• Contribute ideas for product improvements
• Perform daily quality assurance checks for essential site functions
• Conduct quality assurance testing and troubleshoot technical issues prior to product releases

Product Support Specialist

Executive Assistant

• Maximize C-Suite efficiency by managing all possible errands and tasks
• Coordinate logistics for meetings and events
• Book executive and family travel itineraries
• Manage loyalty points and travel rewards
• Provide technical support for systems
• Handle household tasks and errands
• Maintain communication with calendars and anticipate needs