
Program Director – WTC Health Program, COB & Recovery Program
Simsy Ventures
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Serve as the primary liaison between the organization and the WTC Health Program, including communication with Program Management, Contracting Officer (CO), and Contracting Officer Representative (COR)
- Provide end-to-end oversight of contract operations, ensuring all deliverables meet quality, timeliness, and compliance standards
- Lead execution of a comprehensive cost avoidance, COB, and recovery program across pre- and post-payment processes
- Ensure accurate and timely submission of reports, deliverables, and ad hoc requests
- Oversee implementation and adherence to a robust quality assurance program
- Manage cross-functional teams supporting:
- Insurance identification and verification
- Coordination of benefits (COB)
- Claims recovery (OHI & Workers’ Compensation)
- Payment integrity and fraud, waste, and abuse (FWA) efforts
- Maintain effective communication channels with internal staff and external stakeholders, including government entities and program partners
- Drive performance monitoring, operational improvements, and cost containment strategies
- Ensure compliance with federal regulations, HIPAA requirements, and contractual obligations
- Foster and maintain strong business relationships with all program stakeholders
Requirements
- Minimum 10+ years of experience in:
- Coordination of Benefits (COB)
- Claims recovery / payment integrity
- Federal healthcare program management
- Proven experience managing large, complex government contracts or programs
- Strong knowledge of:
- Healthcare claims processing
- Insurance coordination (OHI, Workers’ Compensation)
- Payment integrity and recovery operations
- Demonstrated leadership experience managing cross-functional teams and stakeholders
- Experience ensuring contract compliance, reporting accuracy, and SLA performance
- Excellent communication and stakeholder management skills.
Benefits
- 100% remote/offsite
- Occasionally travel (estimated 4+ trips annually)
- Travel may include Washington, DC; New York City; Cincinnati; Atlanta
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Coordination of Benefits (COB)Claims recoveryPayment integrityHealthcare claims processingInsurance coordinationContract complianceReporting accuracySLA performanceCost avoidanceQuality assurance
Soft Skills
LeadershipCommunicationStakeholder managementOperational improvementsRelationship buildingCross-functional team managementPerformance monitoringTimelinessCompliance adherenceProblem-solving