Mendix Support Engineer
Mendix
AWSAzureCloud
Senior IT Support Engineer
Simply Business
full-time
Posted on:
Location Type: Hybrid
Location: Boston • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
JamfPython
About the role
- You’ll be part of an IT Support team that provides simple, intuitive, and hassle-free IT support to your colleagues.
- You’ll help make sure every Simply Business employee has reliable IT systems – and quite literally keep our engine room humming.
- You'll be reporting into Stuart (our BizOps Support Lead), who is based in the UK. Stuart prides himself on his carefully selected team, who provide support for all things IT for the global business.
- The team has regular team building days to keep you engaged, inspired, and enthusiastic about your role.
Requirements
- experienced in the administration of Google Workspace
- experienced in network administration
- experienced in the administration and maintenance of Microsoft Intune
- experienced deploying, supporting, and managing Apple MacBooks using Jamf MDM
- experienced deploying, supporting, and managing laptops running Windows 10
- experienced using service management and project management tools (such as Fresh Service and Jira)
- passionate about attention to detail and doing things the right way
- experienced in medium to large scale projects
- experienced in supporting and setting up Meeting Room AV equipment
- experienced in managing vendor relationships
- hands-on experience with Jumpcloud/OneLogin and Okta identity management (LAAS - LDAP as a service) is desirable
- experience scripting with Bash, Python, and PowerShell is desirable
- experience developing automations is desirable
- experience in Agile iterative and incremental work practices for project delivery
Benefits
- Group plan for medical, dental, vision, and prescription drug coverage
- Short term disability, long term disability, and life insurance coverage
- Participation in the Company’s bonus program
- Participation in 401(k) plan with a 5% employer match
- Commuter benefits to help cut down on parking and public transit costs
- 25 days of vacation time plus 10 sick days and 10 company holidays
- A genuine investment in your learning and development
- Regular team outings and volunteer opportunities
- An awesome office space
- A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Google Workspace administrationnetwork administrationMicrosoft Intune administrationJamf MDMWindows 10 supportFresh ServiceJiraBash scriptingPython scriptingPowerShell scripting
Soft skills
attention to detailteam buildingengagemententhusiasmvendor relationship management