Solutions Analyst

SimpliGov

Solutions Analyst translating business needs into scalable solutions for a government tech platform. Collaborating with project managers and subject matter experts to ensure project success.

Posted 7/30/2026full-timeTrenton • New Jersey • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SaaS implementation and application configuration, with a strong focus on user experience design and effective stakeholder communication. Proven ability to manage multiple projects and deliver high-quality solutions through creative problem-solving and adaptability.

Highest-signal resume keywords

SaaS Implementation ExperienceApplication ConfigurationPowerBI Dashboard CreationRESTful API IntegrationAgile Delivery Model Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationWorkflow DesignData StorytellingSystem IntegrationUser Experience (UX) Design

Soft Skills

Attention to DetailEmotional IntelligenceClear CommunicationCreative Problem-SolvingAdaptability

Tools & Technologies

PowerBIRESTful APIs

Industry Keywords

Consultative ApproachStakeholder CollaborationContinuous ImprovementDocumentationHybrid Delivery Model

About the role

Key responsibilities & impact

Engage customers using a consultative approach to understand business processes and objectives
Lead customer needs gathering through active listening and stakeholder collaboration
Translate customer needs into system designs and configured solutions
Configure workflows, forms, integrations, notifications, and reporting within the platform
Design and support integrations using RESTful APIs and third-party systems
Create PowerBI dashboards aligned to customer reporting needs
Ensure high-quality user experience through thoughtful UX configuration
Manage multiple projects and priorities simultaneously with attention to detail
Communicate clearly with both technical and non-technical stakeholders
Troubleshoot solution issues across systems and environments
Contribute to documentation, best practices, and continuous improvement

Requirements

What you’ll need

4+ years SaaS or implementation analyst experience
Based within an hour's drive of Trenton, NJ, with the ability to travel to state agencies up to twice a week
Exceptional attention to detail and emotional intelligence
Clear and concise written and verbal communication
Proven ability to manage multiple customers and projects concurrently
Ownership mindset and accountability
Creative problem-solving and adaptability
Demonstrated experience in application configuration and workflow design
Familiarity with Agile, Waterfall, and Hybrid delivery models
Awareness of user experience (UX) design/configuration principles
Experience with PowerBI dashboard creation, data storytelling, APIs and system integrations

Benefits

Comp & perks

Medical, dental, and vision insurance plans, with 80% employer contribution for employees and 75% for dependents (contributions based on base-level plan; buyup plans available at additional costs)
Company-sponsored life, short-term, and long-term disability insurance
11 Paid holidays
Flexible paid time off policy
401k plan with 4% employer match
Monthly stipends for home office expenses
Monthly wellness stipends
Mission-driven company focused on transforming government services for the better
Collaborative and inclusive team environment
Competitive compensation and benefits
Opportunities to work on impactful, meaningful projects with public sector clients