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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS implementationproject managementrisk managementAgile methodologyWaterfall methodologyHybrid methodologystakeholder managementproject planningbudget managementtimelines management
Soft Skills
organizationcommunicationemotional intelligenceattention to detailclient managementdecision-makingcross-functional coordinationresponsivenessquality assuranceexpectation management
Tools & Technologies
MS ProjectAcceloJiraPMO standardsreporting toolsgovernance frameworks
Industry Keywords
client projectsgovernment customersimplementation experienceproject risksstakeholder alignment
About the role
Key responsibilities & impact- Manage multiple client projects simultaneously
- Lead end-to-end SaaS implementations
- Act as primary client contact and manage expectations
- Identify and mitigate risks, handle objections and manage to set scope, budget timelines, and priorities
- Drive stakeholder alignment and decision-making both internally and externally
- Maintain detailed project plans and ensure timely delivery while keeping all stakeholders informed of status, risks, tradeoffs
- Apply Agile, Waterfall, or Hybrid methodologies
- Coordinate cross-functional teams
- Ensure quality, responsiveness, and attention to detail
- Support PMO standards, reporting, and governance
Requirements
What you’ll need- 4+ years SaaS or implementation PM experience
- Proven ability to successfully manage multiple client engagements
- Strong organization, communication and stakeholder management
- Experience with PM tools ( MS Project, Accelo, Jira, etc.)
- Exceptional attention to detail and emotional intelligence
- Demonstrated experience identifying and mitigating project risks
- Exposure to government customers and operations strongly preferred.
Benefits
Comp & perks- Medical, dental, and vision insurance plans, with 80% employer contribution for employees and 75% for dependents (contributions based on base-level plan; buyup plans available at additional costs)
- Company-sponsored life, short-term, and long-term disability insurance
- 11 Paid holidays
- Flexible paid time off policy
- 401k plan with 4% employer match
- Monthly stipends for home office expenses
- Monthly wellness stipends
- Mission-driven company focused on transforming government services for the better.
- Collaborative and inclusive team environment.
- Competitive compensation and benefits.
- Opportunities to work on impactful, meaningful projects with public sector clients.
