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About the role
Key responsibilities & impact- Manage multiple client projects simultaneously
- Lead end-to-end SaaS implementations
- Act as primary client contact and manage expectations
- Identify and mitigate risks, handle objections and manage to set scope, budget timelines, and priorities
- Drive stakeholder alignment and decision-making both internally and externally
- Maintain detailed project plans and ensure timely delivery while keeping all stakeholders informed of status, risks, tradeoffs
- Apply Agile, Waterfall, or Hybrid methodologies
- Coordinate cross-functional teams
- Ensure quality, responsiveness, and attention to detail
- Support PMO standards, reporting, and governance
Requirements
What you’ll need- 4+ years SaaS or implementation PM experience
- Proven ability to successfully manage multiple client engagements
- Strong organization, communication and stakeholder management
- Experience with PM tools ( MS Project, Accelo, Jira, etc.)
- Exceptional attention to detail and emotional intelligence
- Demonstrated experience identifying and mitigating project risks
- Exposure to government customers and operations strongly preferred.
Benefits
Comp & perks- Medical, dental, and vision insurance plans, with 80% employer contribution for employees and 75% for dependents (contributions based on base-level plan; buyup plans available at additional costs)
- Company-sponsored life, short-term, and long-term disability insurance
- 11 Paid holidays
- Flexible paid time off policy
- 401k plan with 4% employer match
- Monthly stipends for home office expenses
- Monthly wellness stipends
- Mission-driven company focused on transforming government services for the better.
- Collaborative and inclusive team environment.
- Competitive compensation and benefits.
- Opportunities to work on impactful, meaningful projects with public sector clients.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS implementationproject managementrisk managementAgile methodologyWaterfall methodologyHybrid methodologystakeholder managementproject planningbudget managementtimelines management
Soft Skills
organizationcommunicationemotional intelligenceattention to detailclient managementdecision-makingcross-functional coordinationresponsivenessquality assuranceexpectation management