Client Success Associate

SimpliFi Managed Services

Client Success Associate role providing operational support to clients and success managers. Focused on qualifying opportunities, onboarding, and maintaining supplier relationships.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $27 per hourWebsite

About the role

Key responsibilities & impact

Provide day-to-day operational support to clients and Client Success Managers
Qualifying placement opportunities and posting requisitions
Completing profile screening and onboarding support
Creating and distributing activity and performance reports
Providing follow-up initiatives and customer service
Meeting and developing relationships with hiring managers
Managing a desk of 150 TOA within six months
Assisting Implementations team with tasks
Identifying opportunities for program improvements
Auditing bookings for accuracy
Maintaining communication with supplier partners on contracts

Requirements

What you’ll need

1 year of experience in a customer facing position
Ability to work quickly and accurately independently and in a team setting in a fast-paced environment
Ability to communicate effectively in writing, verbally, and interpersonally
Proven experience in Microsoft Office applications (Word, Outlook, Excel) and Internet

Benefits

Comp & perks

Medical
Dental
Vision
Life
Long-Term Disability
Short-Term Disability
Accident
Critical Illness
Legal Assistance
Identity Protection
Pet Coverage
Retirement Plan with Employer Match
Generous vacation plan + 8.5 paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer servicecommunicationrelationship buildingteamworkindependenceaccuracyinitiativeorganizational skillsfast-paced environment adaptability