
Client Services Liaison
SimpliFi Managed Services
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $19 - $22 per hour
Job Level
About the role
- Build and maintain facility profiles within internal systems, ensuring account data remains accurate and up to date
- Process facility updates submitted by Account Managers and Recruitment Leaders, including operational details such as trauma levels, bed size, and facility attributes
- Maintain data accuracy and consistency across internal systems and documentation
- Support administrative aspects of the contract lifecycle by organizing documentation and tracking key milestones
- Assist with reporting setup and maintenance to support internal and client performance tracking
- Gather and organize data to support account strategy discussions and internal reporting needs
- Prepare reports and materials for Quarterly Business Reviews (QBRs) and assist with formatting client-facing presentations
- Assist with Certificates of Insurance (COI) requests and other client documentation needs
- Support audits, ad hoc data requests, and completion of client-required forms and documentation
- Provide day-to-day administrative and operational support to help ensure smooth client operations
Requirements
- High school diploma or equivalent required
- 0–2 years of administrative, operational support, or customer service experience
- Strong organizational skills and attention to detail
- Strong written and verbal communication skills
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Ability to manage multiple tasks in a fast-paced environment while maintaining a sense of urgency
- Ability to build and maintain strong working relationships across teams
Benefits
- Day 1 Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off & 8.5 paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data accuracyreporting setupdocumentation managementdata organizationperformance tracking
Soft Skills
organizational skillsattention to detailwritten communicationverbal communicationrelationship buildingtask managementsense of urgency
Certifications
high school diploma