Account Manager

SimpliFi Managed Services

. Help support the daily operations of the Client Services team by assisting with job order management, submission processes, and maintaining accurate client information across systems.

Posted 3/14/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $24 per hourWebsite

About the role

Key responsibilities & impact

Help support the daily operations of the Client Services team by assisting with job order management, submission processes, and maintaining accurate client information across systems.
Upload nurse profiles into vendor management systems (VMS/MSP platforms) and ensure submissions are accurate and complete.
Assist with job order entry from internal job scrapers and incoming email requests.
Post, maintain, refresh, and remove job postings while keeping order statuses up to date.
Assist with gathering and submitting required documentation for nurse profiles, including credentials, licenses, and vendor-specific documentation.
Support Account Managers with submission file reviews and vetting when needed.
Maintain accurate client and facility information within internal systems and vendor platforms.
Provide desk support to Account Managers during periods of high volume or coverage needs.
Act as a secondary contact between internal teams, Account Managers, and client facility representatives when needed.
Deliver excellent customer service to both internal partners and external clients.
Provide operational and administrative support to help ensure smooth client services operations.

Requirements

What you’ll need

High school diploma or equivalent
2+ years of general office, administrative, or operational support experience
Strong proficiency with Microsoft Office (Outlook, Word, Excel)
Strong attention to detail and organizational skills
Excellent customer service and communication skills
Ability to quickly learn new systems and processes
Ability to manage multiple priorities in a fast-paced environment
Ability to build and maintain strong working relationships across teams

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) with company match
Paid time off and paid holidays
Employee assistance programs
Professional development opportunities
Employee recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

job order managementsubmission processesvendor management systemsjob order entrydocumentation gatheringcredential managementfile reviewsdata entry

Soft Skills

attention to detailorganizational skillscustomer servicecommunication skillsrelationship buildingmultitaskingadaptability

Certifications

high school diploma