SimpleClosure

Community Manager

• Design, launch, and evaluate a continuous portfolio of growth experiments across acquisition, activation, and referral
• Build and maintain a rigorous test-and-learn framework: clear hypotheses, defined metrics, disciplined post-mortems
• Identify and exploit non-obvious acquisition channels — communities, integrations, partner loops, viral mechanics
• Work closely with product to find growth loops embedded in the product itself: onboarding hooks, referral triggers, retention signals
• Use AI as core infrastructure for research, outreach personalization, content generation, and workflow automation
• Attend 3–5 Bay Area startup events per week — accelerator demo days, VC-hosted dinners, founder meetups
• Become the known SimpleClosure face in SF — the person the ecosystem thinks of when the words 'shutdown' or 'wind-down' come up in conversation

Growth Lead, Community & Ecosystem

Customer Success Manager

• Managing the customer lifecycle end-to-end, with a focus on operational excellence.
• Driving cross-functional initiatives and projects with marketing, sales, engineering, and product teams that ladder up to our OKRs and unlock scalable growth.
• Building and scaling new services and product offerings within AssetHub, acting as a thought partner and operator with the autonomy to conceptualize, launch, and grow new initiatives.

Growth Lead, Community & Ecosystem

Customer Success, Operations Specialist – Asset Hub