Customer Manager – B2B Software Sales

simple system GmbH

Customer Manager role focusing on B2B software clients, technical support, and strategic campaign involvement in a Munich based SaaS company.

Posted 6/24/2026full-timeMünchen • 🇩🇪 GermanyMid-LevelSenior💰 €50,000 - €65,000 per yearWebsite

About the role

Key responsibilities & impact

You work closely with our (existing) customers every day.
You cover the full spectrum: from targeted account development conversations to new customer meetings and providing technical support for urgent issues.
You contribute to strategic customer expansion campaigns.
You create and deliver (digital) trainings to best equip our customers with information on digitizing their procurement.
You keep your finger on the pulse of our customers and collect their feedback as a basis for further development of our software.

Requirements

What you’ll need

You have successfully completed commercial vocational training or a degree.
You have up to 5 years of professional experience.
You enjoy working with customers: from problem solving to consulting.
You like finding solutions for customers and delve deeply into technical topics to do so.

Benefits

Comp & perks

Free breakfast, lunch, coffee, and snacks
With Wellpass, for a small personal contribution you can choose from over 10,000 sports and wellness offers in Germany and Austria!
Professional development: we support self-initiative with up to 5 additional days off for training
30 days of vacation
Full flexibility: 2 days in the office, 3 days remote (home office)

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer serviceproblem solvingconsultingcommunicationfeedback collectionstrategic thinkingtraining deliverytechnical supportcustomer relationship managementsolution finding

Certifications

commercial vocational trainingdegree