Operations Support

Simple Machines

Operations support role providing a single operational view for Simple Machines clients and ensuring governance. Coordinating with stakeholders and directors for alignment and efficiency.

Posted 5/5/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide a single, trusted operational and financial view for clients of Simple Machines–
Ensure decisions, commitments, and dependencies are clearly captured, tracked, and closed
Strengthen governance, reporting, and follow-through without adding delivery overhead
Reports into and coordinates closely with directors, enabling them to focus on product maturity, delivery execution, technical leadership, and cross-tribe accountability

Requirements

What you’ll need

Maintain a consolidated view of the Simple Machines scope
Track forecast vs actuals, run-rate, burn, and variances
Coordinate status to ensure alignment between forecast, delivery, and finance
Work directly with stakeholders on financial tracking and reconciliation
Maintain structured tracking of actions, decisions, risks, dependencies, milestones, and key dates
Collates commitment logs in support of programme and technical leadership
Proactively co-ordinates follow-ups across stakeholders to ensure commitments are closed without unnecessary escalation
Document and capture key risks, trade-offs, and decisions to support programme alignment
Act as a central coordination point across Simple Machines
Ensure meetings consistently translate into clear actions, owners, and timelines
Support consistent ways of working, templates, and reporting across the programme

Benefits

Comp & perks

You’ll work on **interesting, high-impact problems**
You’ll build **modern platforms**, not maintain legacy mess
You’ll be surrounded by senior engineers who actually know their craft
You’ll have autonomy, influence, and room to grow

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial trackingforecastingvariance analysisrisk managementstakeholder managementproject coordinationreportingdecision documentationmilestone trackingcommitment logging

Soft Skills

governancecommunicationorganizational skillsproactive follow-upcross-tribe accountabilitytechnical leadershipalignment facilitationaction-orientedcollaborationfocus on delivery