Inside Sales Representative

Simera

Inside Sales Representative responsible for client relationships and driving sales growth for a promotional products supplier. Engaging customers through calls, emails, and virtual presentations.

Posted 7/27/2026full-timeRemote • 🇿🇦 South AfricaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as the primary contact for all matters related to assigned accounts or territories
Build and maintain long-term, positive relationships with clients
Ensure timely and successful delivery of products and services that align with client needs and company objectives
Maintain comprehensive knowledge of accounts and contacts within your territory
Update and manage customer data in the CRM system
Meet or exceed assigned revenue goals
Make a minimum of 30 outbound calls per day to engage with clients and prospects
Create and send targeted email campaigns and promotional blasts on a weekly or biweekly basis
Respond to all customer emails within one hour or less
Handle inbound customer calls and inquiries professionally
Become a subject matter expert on the clients products, pricing, and decoration methods
Provide proactive and reactive recommendations to customers for products and projects
Create and deliver virtual product presentations tailored to client needs
Follow up on all leads, opportunities, sample requests, and projects
Enter and manage sample requests
Resolve customer issues and escalate challenges when necessary
Identify opportunities for upselling and cross-selling
Provide backup support to fellow team members as needed.

Requirements

What you’ll need

Minimum 2 years of experience in inside sales or a similar customer-facing role
Strong communication and influencing skills, with the ability to engage stakeholders at all levels
Proven track record of delivering customer-centric solutions
Experience with CRM and ERP systems
Excellent organizational skills and attention to detail; able to manage multiple projects simultaneously
Strong listening, negotiation, and presentation abilities
Effective verbal and written communication skills
Minimum of 2 years of completed college coursework; a degree is preferred
Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Access
Ability to compile and interpret sales reports
Prior experience in the promotional products industry a requirement.

Benefits

Comp & perks

Flexible work arrangements
Professional development