SimCorp

Junior Consultant – Service Delivery Associate, FinTech

SimCorp

full-time

Posted on:

Location Type: Hybrid

Location: Pistoia • 🇮🇹 Italy

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Job Level

Junior

About the role

  • Evaluate problems and issues which occur in SimCorp Dimension at internal or external clients to provide convincing and timely solutions
  • Co-operate closely with SimCorp colleagues and the SimCorp clients to prioritize and provide best-practice solutions
  • Advise and service our clients by providing best practice market solutions related to the usage of SimCorp Dimension in an optimal, future-oriented way
  • Implement additional functionality in SimCorp Dimension for existing customers also addressing issues in new areas of expertise to fulfil our clients’ demand for additional, value-adding functionality
  • Assess creatively customer requirements regarding system enhancements of a highly complex nature and address these to product management to ensure that product management is always aware of future market requirements
  • Co-operate closely with other professionals within SimCorp to share knowledge and ensure efficient solutions for the clients
  • Contribute to knowledge transfer by conducting training or ad-hoc coaching and developing new training to ensure the clients use the software in an optimal way
  • Contribute to wider policy making including the development of practices, processes, and procedures, and provide input to the strategic direction of the function
  • Work on the EMEA shift, with occasional weekend and public holiday duties. Extended hours may also be required at times

Requirements

  • Educational background in STEM or Finance
  • Know-how in at least one of the following areas: Front Office, Back Office, Accounting processes, or Financial Transaction Workflows
  • Good methodical skills and attention to detail
  • Problem-solving skills and a solution-focused attitude
  • Proven record of delivering high client satisfaction
  • Ability to work well in a time-sensitive situation
  • Efficient communication and consulting skills
  • Team spirit and a desire to share your knowledge
  • Fluency in English, additional language abilities would be of advantage.
Benefits
  • Hybrid working model (2 days per week in the Pistoia/Trieste office)
  • Health insurance and pension plan connected to labor agreement
  • 13th and 14th-month pay, plus annual performance bonus
  • Ticket restaurant (8,50 EUR per day)
  • Professional training and courses (starting from a 3-week SimCorp Dimension® Academy)
  • Possibility to develop your career in an international environment
  • Integration events and health-related initiatives
  • Up to 20 remote workdays abroad per calendar year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SimCorp Dimensionsystem enhancementsfinancial transaction workflowsaccounting processesfront officeback office
Soft skills
problem-solvingsolution-focused attitudemethodical skillsattention to detailefficient communicationconsulting skillsteam spiritknowledge sharing