Technical Writer 2
SilverEdge Government Solutions
full-time
Posted on:
Location Type: Office
Location: Ft. Meade • Maryland • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Developing innovative and effective solutions for DoD customers within the IC sector.
Requirements
- Originating technical defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.
- Acting as a liaison between the customer and other teams to help define or update technical documentation. Teams include Configuration Management, Engineering, Project Management, Deployment/Installations, and IT Equipment Space Management and Operations.
- Interpreting engineering and maintenance drawings and operational procedures to understand and blend large quantities of computer-related information into various documentation.
- Researching and gathering highly technical subject matter, organizing information from multiple sources, and expressing technical information in written form that is comprehensible to a wide audience of readers.
- Testing and applying concepts for accuracy within the development environment, and making necessary changes or updates as needed.
- Preparing and maintaining operations documentation and technical publications within the customer repository (i.e., SharePoint/Confluence).
- Maintaining proficiency in proper grammatical rules for effective communication in both written and spoken forms.
- Experience with: Microsoft Office Tools (specifically Outlook, Excel, Powerpoint, Visio, Word) - Experience or knowledge with ServiceNOW and/or JIRA or similar ticketing/tracking databases.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical documentationdefense acquisition documentationuser manualstraining manualsengineering drawings interpretationmaintenance drawings interpretationtechnical writingtesting conceptsoperations documentationtechnical publications
Soft skills
communicationorganizationliaisonresearchinformation synthesiscomprehensionattention to detailadaptabilityproficiency in grammarwritten communication