HVAC Outside Sales Manager

Sila Services

. Manage and develop residential HVAC sales teams .

Posted 5/7/2026full-timePresque Isle • Maine • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and develop residential HVAC sales teams
Implement consistent sales processes and routines
Coach and mentor sales representatives to improve performance
Set clear KPIs and drive improvement through data analysis
Develop sales strategy and manage budgets
Optimize lead flow and improve conversion rates
Hire, onboard, and retain high-performing sales talent
Utilize CRM platforms for performance management and reporting

Requirements

What you’ll need

In-home HVAC sales leadership – Proven success managing and developing residential HVAC sales teams in a performance-driven environment.
Structured sales management approach – Demonstrated ability to implement consistent sales processes, routines, ride-alongs, and accountability systems.
Team development & coaching – Strong track record of coaching, mentoring, and training sales reps to improve close rates, average ticket, and overall performance. Currently team consists of 11 OSRs.
Performance management – Experience setting clear KPIs (conversion rates, average sale, revenue per lead), inspecting results, and driving improvement through data.
Turnaround capability – Ability to step into an underperforming team, quickly assess gaps, and implement disciplined action plans to stabilize and grow performance.
Cross-functional alignment – Works effectively with service, install, dispatch, and finance to ensure operational execution supports the sales process.
Accountability & discipline – Holds team members to clear expectations while maintaining a high-performance, professional culture.
Sales strategy & forecasting – Ability to set realistic quotas, manage budgets, and forecast revenue in a fluctuating demand environment.
Pipeline & lead management – Experience optimizing lead flow, improving conversion at each stage, and maximizing ROI on marketing spend.
Recruiting & retention – Proven ability to hire, onboard, and retain high-performing sales talent.
CRM proficiency – Experience with platforms such as ServiceTitan, Salesforce, or similar tools to manage performance and reporting.
Value-based selling expertise – Strong ability to train teams to sell on value, not price, particularly in competitive or price-sensitive markets.
Local market awareness – Understanding of local competition, pricing dynamics, and marketing channels that influence residential HVAC sales.
Hands-on player-coach who leads from the front (ride-alongs, call reviews, real-time coaching).
Brings structure to ambiguity—able to create clarity, consistency, and process where it’s currently lacking.
High ownership mindset—takes accountability for team results and doesn’t defer blame to market conditions.
Strong financial acumen—understands how sales performance impacts margin, profitability, and overall branch health.
Skilled at building culture quickly—can stabilize morale while raising the performance bar.

Benefits

Comp & perks

401(k) with Company Match
High-quality, Affordable Medical, Dental, and Vision Insurance
Health Savings Account with company contributions
Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
Paid Holidays
Paid Time Off (PTO)
Parental Leave
Special deals/Discounts on a variety of services and entertainment
Yearly Performance Reviews

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HVAC sales managementsales process implementationdata analysisKPI settingsales strategy developmentbudget managementlead flow optimizationconversion rate improvementperformance managementvalue-based selling

Soft Skills

coachingmentoringteam developmentaccountabilitydisciplinecross-functional collaborationturnaround capabilityhigh ownership mindsetbuilding culturecommunication