Key Account Manager – Systems Integrators

Signify

Key Account Manager managing strategic relationships with Certified System Integrator partners. Driving growth in Dynalite portfolio while expanding into connected and digital lighting systems.

Posted 6/19/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Identify, develop, and manage strategic partnerships with System Integrators to expand business opportunities and strengthen Signify’s market position in connected lighting.
Deliver sales targets, revenue growth, and profitability objectives within the assigned accounts or territory.
Develop account-specific sales and strategic plans aligned with business goals.
Establish and nurture professional relationships with key stakeholders in assigned accounts to position Signify as a trusted partner.
Maintain an in-depth understanding of partner business models, technical capabilities, and customer segments to align joint growth strategies.
Drive technical collaboration with partners to ensure system compatibility, performance, and integration to support the market.
Promote Signify’s connected systems, software, and services portfolio, ensuring design-in and specification in system integrator-led projects.
Lead contract negotiations and partnership agreements to maximize business impact and mutual success.
Coordinate cross-functional collaboration across Sales, technical and support teams, particularly Signify Systems & Services, to deliver customer satisfaction and align project objectives and resources efficiently.
Ensure partner enablement by providing training on new systems, digital tools, and innovations to enhance technical proficiency and solution delivery.
Gather and share market and customer insights with internal teams to improve offerings and strengthen Signify’s ecosystem positioning.
Drive continuous improvement by gathering client feedback and implementing solutions, monitor customer satisfaction, resolve issues promptly, and build long-term trust.
Maintain up-to-date records in CRM systems, ensuring accuracy in forecasts, pipeline data, and performance metrics.
Take ownership of continuous learning and professional development, staying current on emerging lighting technologies, digital systems, and integration standards.

Requirements

What you’ll need

Minimum of 5 years of proven experience in sales or account management within the technology sector, specifically working with system integrators or channel partners to develop business opportunities and negotiate contracts.
Bachelor's degree in Business Administration, Sales, Marketing, Engineering or a related field is desirable to provide foundational knowledge for managing key accounts and understanding business solutions.
No specific licenses are mandatory; however, certifications in sales, Certified Integrated Systems Technician (IST), Certification in market recognized building technology and integration platforms, etc. would be advantageous.
Must have full working rights in Australia.

Benefits

Comp & perks

You can grow a lasting career here.
We’ll encourage you, support you, and challenge you.
We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way.
We’ll listen to you too, because we see and value every one of our 27,000+ people.
We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas.
Creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesaccount managementcontract negotiationbusiness developmenttechnical collaborationmarket analysiscustomer relationship managementpipeline managementperformance metricscontinuous improvement

Soft Skills

strategic thinkingrelationship buildingcommunicationcross-functional collaborationproblem solvingcustomer satisfaction focustraining and enablementtrust buildingadaptabilityleadership

Certifications

Certified Integrated Systems Technician (IST)sales certificationsbuilding technology certifications