Manager, Project Quality – Continuous Improvement
Signet Jewelers
full-time
Posted on:
Location Type: Hybrid
Location: Akron • Ohio • United States
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About the role
- Design and implement software solutions using Microsoft Power Platform (Power Apps, Power Automate, SharePoint) to optimize workflows, improve operational efficiency, and eliminate unnecessary spend.
- Act as SME for Design & Service Centers during digital enhancement projects, consult with developers, and participate in UAT.
- Develop operational standards for Design & Service Centers governing work inside the D&SC, including work instructions.
- Define and maintain quality standards for repairs, monitor division-wide quality metrics, and collaborate with stakeholders to ensure compliance.
- Partner with Data Analysts to interpret data sources, influence report design, and provide actionable insights to leadership for strategic decision-making.
- Lead or support strategic improvement projects leveraging Lean and process improvement methodologies.
- Research, procure, and deploy updated equipment to maintain or enhance capabilities within Design & Service Centers.
- Establish standards for equipment repair and maintenance.
Requirements
- Bachelor’s degree in engineering or related field, or equivalent combination of education and experience
- 3+ years leading continuous improvement initiatives using Lean methodologies
- 3+ years developing, implementing, and maintaining quality programs, standards, and metrics
- 5–7 years of experience in repair, manufacturing, or equivalent operational environments
- Proficiency in designing and programming software solutions using Microsoft Power Platform (Power Apps, Power Automate, SharePoint, Dataverse)
- Demonstrated project management experience leading cross‑functional initiatives
- Experience researching, procuring, deploying, and maintaining large or specialized equipment
Benefits
- Comprehensive healthcare, dental, and vision insurance to keep you and your family covered that is active on day 1 of employment
- Generous 401(k) matching after just one year to help secure your financial future
- Ample paid time off, plus seven holidays to recharge and unwind
- Exclusive discounts on premium merchandise just for you
- Dynamic Learning & Development programs to support your growth
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Power PlatformPower AppsPower AutomateSharePointDataverseLean methodologiesquality programsproject managementdata analysisprocess improvement
Soft Skills
leadershipcollaborationconsultationcommunicationstrategic decision-making
Certifications
Bachelor’s degree in engineering