Signet Jewelers

Merchandise Manager – Ecommerce

Signet Jewelers

full-time

Posted on:

Location Type: Office

Location: Irving • Ohio • Texas • United States

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About the role

  • Analyze weekly eCommerce performance at the department/category level (sales, margin, traffic, conversion, AOV, inventory/availability, key item performance) to identify risks and opportunities
  • Shape and evolve eCommerce merchandise strategy by department, building on overall KAY strategy while tailoring to digital customer behavior, competitive dynamics, and online demand signals
  • Translate merchant assortment, pricing, and promotional intent into actionable digital merchandising frameworks (assortment focus, depth, key item priorities, storytelling/content needs, and onsite discoverability requirements)
  • Provide clear recommendations to Buying/Merch leadership on assortment mix, depth, timing, and category priorities; this role influences the buy but does not own purchase orders
  • Provide guidance on sku rationalization based on sales and productivity
  • Partner with planning/analytics counterparts as needed to support forecasting, inventory health, and category performance diagnostics
  • Serve as the primary liaison between KAY Merchandising and eCommerce teams, consolidating inputs so eCommerce partners have a clear, prioritized set of requests and decisions
  • Streamline cross-functional workflow and communication across merchandising, site merchandising, content/creative, pricing/promotions, and operations to keep initiatives moving efficiently
  • Lead prioritization of digital category opportunities (assortment presentation, onsite placement, product experience enhancements, and category storytelling) aligned to the highest business impact
  • Embed merchant product expertise into eCommerce strategy and execution, ensuring digital experiences support category growth priorities and mix objectives
  • Bring eCommerce learnings back to the buying teams, translating customer journey insights and performance data into merchant actions

Requirements

  • 5+ years of experience in merchandising, buying, category management, and/or eCommerce merchandising for a multi-category retailer or consumer brand
  • Strong analytical skills with the ability to turn performance data into clear, prioritized actions (weekly business cadence)
  • Hands-on experience with eCommerce analytics and reporting tools
  • Proven cross-functional influence skills; ability to align partners without direct authority
  • Understanding of digital merchandising fundamentals (site taxonomy/navigation, product discoverability, onsite placement, conversion drivers, and content requirements)
  • Excellent communication skills and ability to translate between merchant strategy and eCommerce execution teams
Benefits
  • We’re a people-first company
  • Opportunities to impact the lives of others and inspire love
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eCommerce performance analysismerchandising strategydigital merchandising frameworkssku rationalizationforecastinginventory healthcategory performance diagnosticsassortment mixpricing strategyconversion drivers
Soft Skills
analytical skillscross-functional influencecommunication skillsprioritizationcollaborationproblem-solvingstrategic thinkingcustomer journey insightsleadershipadaptability