Performance Optimization Specialist
Signet Jewelers
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Collaborate with Jewelry Services and Field Leadership to identify growth opportunities and enhance sales performance by designing and delivering training programs aligned with operational and financial goals, including leading engaging virtual sessions for Jewelry Consultants
- This role requires a confident presenter who can adapt to diverse learning styles and create an interactive environment that drives immediate application and results
- Develop strong partnerships with Field Leaders and provide coaching on driving Jewelry Services sales in their markets
- Analyze performance dashboards and translate insights into actionable recommendations, sharing feedback directly with Jewelry Services Leadership to identify growth opportunities and optimize performance
- Develop short videos and written communications that can keep jewelry repair and custom jewelry top of mind, while building selling confidence across the entire fleet of store associates.
- Gather and synthesize feedback from the Store community to identify critical technology, tools and training needs, providing prioritized recommendations to Jewelry Services Leadership to enhance store engagement and customer satisfaction
Requirements
- Bachelors degree or equivalent professional experience
- Proven ability to lead engaging, interactive training sessions (in-person and virtual) for diverse audiences
- Experience providing one-on-one and group coaching to improve performance and build confidence
- Exceptional verbal and written communication for presenting, creating training materials, and simplifying complex concepts
- Ability to interpret dashboards and metrics, translating data into actionable recommendations
- Skilled in creating micro-learning content such as videos, guides, and job aids to reinforce training
- Demonstrated ability to build trust and strong partnerships with Field Leaders and store teams
- Ability to manage multiple priorities and projects in a fast-paced environment
Benefits
- Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
- Generous 401(k) matching after just one year to help secure your financial future
- Ample paid time off, plus seven holidays to recharge and unwind
- Exclusive discounts on premium merchandise just for you
- Dynamic Learning & Development programs to support your growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training program designperformance analysisdata interpretationmicro-learning content creationvideo productionwritten communicationcoachingsales performance enhancementdashboard analysistraining material development
Soft skills
confident presentationadaptabilityinterpersonal skillsbuilding trustpartnership developmentcommunicationengagementproject managementtime managementproblem-solving
Certifications
Bachelor's degree