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Director, Commercial Innovation
Signature AviationDirector leading commercial innovation strategy for Signature Aviation through AI and cross-functional initiatives. Focus on improving customer experience and driving business value.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading commercial innovation strategies, managing AI initiatives, and developing business cases that align with strategic objectives. Proven ability to foster collaboration across cross-functional teams and drive organizational change through effective governance and prioritization frameworks.
Highest-signal resume keywords
Commercial Innovation StrategyAI Initiative ManagementBusiness Case DevelopmentCross-Functional Team LeadershipAgile Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementBusiness TransformationData AnalyticsGovernance ModelsPrioritization FrameworksDigital TransformationAI-Enabled SolutionsChange ManagementLean MethodologySix Sigma
Soft Skills
Influencing Senior LeadersCollaborationAccountabilityContinuous ImprovementCommunication
Tools & Technologies
Project Management ToolsAnalytics PlatformsAI TechnologiesAutomation ToolsFinancial Justification Models
Certifications & Qualifications
Agile CertificationProduct Management CertificationChange Management CertificationLean CertificationSix Sigma Certification
Industry Keywords
AviationHospitalityTravelTransportationCustomer-Centric Industry
About the role
Key responsibilities & impact- Execute the Commercial innovation strategy aligned to enterprise priorities.
- Lead the Commercial innovation portfolio, including digital products, AI initiatives, process improvements, and emerging technology opportunities.
- Establish prioritization frameworks, governance models, and stage-gate processes.
- Ensure initiatives align to strategic objectives, customer outcomes, and measurable business value.
- Develop and maintain the Commercial AI roadmap and innovation pipeline.
- Identify opportunities to improve guest experience, productivity, revenue performance, and decision-making through AI and automation.
- Champion innovation adoption across Commercial functions.
- Partner with Product Engineering to align business priorities with delivery roadmaps.
- Oversee business case development, ROI analysis, KPI definition, and value realization reporting.
- Ensure investment decisions are supported by business outcomes and financial justification.
- Communicate portfolio health, risks, and realized benefits to executive leadership.
- Serve as the primary Commercial liaison to Operations, Finance, IT Product Engineering, Analytics, and Enterprise Transformation teams.
- Facilitate alignment among stakeholders and remove barriers to execution.
- Ensure Commercial demand is funneled through a consistent intake and prioritization process.
- Lead and develop Commercial Innovation Analysts.
- Build innovation, product ownership, and change management capabilities across the team.
- Foster a culture of accountability, experimentation, collaboration, and continuous improvement.
Requirements
What you’ll need- Bachelor's degree in Business Administration, Information Systems, Engineering, Technology, Analytics, Finance, Marketing, or a related field.
- 10+ years of progressive experience in product management, innovation, business transformation, strategy, technology enablement, commercial operations, or related disciplines.
- 5+ years of people leadership experience, including leading cross-functional teams and enterprise initiatives.
- Demonstrated experience developing and executing business cases, prioritization frameworks, and governance models.
- Experience leading complex initiatives that require coordination across business, technology, operations, and finance functions.
- Proven success influencing senior leaders and driving organizational change.
- Experience leveraging data and analytics to support decision-making and measure business outcomes.
- Master's degree in Business Administration (MBA) or related advanced degree.
- Experience leading innovation, digital transformation, AI, automation, or product management functions.
- Formal training or certifications in Agile, Product Management, Change Management, Lean, Six Sigma, or Project Management.
- Experience managing enterprise portfolios and capital investment decisions.
- Aviation, hospitality, travel, transportation, technology, or other customer-centric industry experience.
- Experience implementing AI-enabled solutions and emerging technologies at scale.
- Experience working within matrixed, multi-functional organizations.
Benefits
Comp & perks- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks