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Senior Data Analyst – CRM
Signature AviationSr. Data Analyst at Signature Aviation using data to enhance CRM performance and operational efficiency.
Tech Stack
Tools & technologiesPythonSQLTableau
About the role
Key responsibilities & impact- Collect, integrate, and validate data from multiple operational and operational systems to ensure accuracy and reliability
- Analyze CRM and operational data to identify trends, performance gaps, and opportunities for improvement
- Develop dashboards and reports that track key performance indicators (KPIs)
- Partner with commercial leaders to translate data insights into actionable improvement initiatives
- Support the development of predictive models and analytics that help anticipate commercial opportunities
- Collaborate with IT and data teams to enhance data infrastructure and improve access to operational datasets
- Develop analytical frameworks that support operational forecasting, performance monitoring, and decision support
- Provide clear insights and recommendations to leadership based on data analysis and performance trends
- Work cross-functionally with Commercial, Operations, IT, and Compliance teams to align analytics initiatives with operational priorities
Requirements
What you’ll need- Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or a related quantitative field, or equivalent experience
- 5+ years of experience in data or sales analytics, business intelligence, or operational analytics roles
- Experience working with Customer Relationship management Systems (CRM), preferably Microsoft Dynamics Customer Insights Data
- Experience with data analysis and visualization tools such as Python, R, SQL, Power BI, Tableau, or similar platforms
- Strong analytical and statistical skills with the ability to identify patterns and operational insights from large datasets
- Experience developing dashboards, reports, and performance monitoring tools
- Ability to translate complex data findings into clear insights and recommendations for operational and leadership stakeholders
- Experience collaborating with cross-functional teams to support data-driven operational improvements
Benefits
Comp & perks- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalysisStatistical AnalysisDashboard DevelopmentPerformance MonitoringPredictive Modeling
Soft Skills
Analytical ThinkingCommunicationCollaboration