Director, IT Infrastructure – Operations

Signature Aviation

Director of IT Infrastructure & Operations at Signature Aviation managing global infrastructure and leading modernization initiatives across technology services. Building high-performing teams and ensuring operational excellence in critical services.

Posted 5/22/2026full-timeOrlando • Florida • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

AnsibleAWSAzureCloudCyber SecurityGoogle Cloud PlatformKubernetesTerraform

About the role

Key responsibilities & impact

Define and execute the enterprise infrastructure strategy and multi-year technology roadmap across cloud, data center, network, compute, storage, virtualization, edge, and platform services.
Lead the modernization and continuous improvement of infrastructure capabilities, including cloud transformation, SD-WAN, automation, observability, container platforms, hyper-converged infrastructure, and edge computing technologies.
Provide strategic and operational leadership for a global 24/7 infrastructure environment supporting business-critical and customer-facing systems across geographically distributed locations.
Establish and enforce engineering, operational, architectural, and service delivery standards to ensure scalability, resiliency, performance, and security across the infrastructure portfolio.
Own enterprise infrastructure availability, operational performance, incident response, problem management, root cause analysis, disaster recovery, and business continuity planning.
Define, monitor, and report on KPIs, SLAs, SLOs, and operational health metrics, driving accountability and continuous service improvement across the organization.
Lead the evolution of infrastructure and platform services toward an infrastructure-as-a-product model, enabling scalable, secure, and self-service capabilities that accelerate application delivery and operational efficiency.
Champion automation, infrastructure-as-code, policy-as-code, and operational standardization to reduce manual effort, improve consistency, and increase delivery speed.
Partner closely with Engineering, Cybersecurity, Product, and business leaders to ensure infrastructure services align with enterprise priorities, security standards, and operational objectives.
Ensure infrastructure platforms are secure by design through strong identity management, segmentation, patching, hardening, encryption, monitoring, and zero-trust principles.
Lead and develop high-performing global infrastructure teams across internal and offshore support models, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
Drive operational maturity through investments in observability, capacity planning, reliability engineering, proactive monitoring, and service management best practices.
Oversee vendor relationships, managed services providers, cloud partners, telecommunications providers, and strategic technology suppliers to ensure performance, accountability, innovation, and cost effectiveness.
Manage infrastructure financial planning, budgeting, forecasting, and cost optimization efforts, including cloud and platform spend management.
Lead infrastructure integration activities related to mergers, acquisitions, divestitures, and enterprise transformation initiatives.
Provide executive-level reporting, operational updates, risk visibility, and strategic recommendations to senior leadership.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline (or equivalent combination of education and experience).
10+ years of progressive IT experience, including 7+ years leading enterprise infrastructure and operations teams within complex, multi-site, 24/7 environments.
Proven experience leading large-scale infrastructure modernization and transformation initiatives while maintaining operational stability and service continuity.
Significant hands-on experience operating enterprise-scale workloads across major cloud platforms, including AWS, Microsoft Azure, and/or Google Cloud Platform.
Strong technical foundation across enterprise networking, cloud architecture, virtualization, storage, compute, security, and distributed infrastructure environments.
Experience supporting globally distributed environments, including edge locations, telecommunications providers, SD-WAN, and enterprise connectivity services.
Experience with modern infrastructure and automation technologies, including Kubernetes, container platforms, Terraform, Ansible, observability platforms, and infrastructure-as-code tooling.
Proven accountability for uptime, availability, resiliency, and operational performance across mission-critical enterprise services.
Experience leading incident management, disaster recovery, business continuity, and operational response functions within high-availability environments.
Demonstrated success building and leading high-performing technical teams across internal and outsourced support models.
Mergers and acquisitions integration experience strongly preferred.

Benefits

Comp & perks

Medical/prescription drug, dental, and vision Insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cloud transformationSD-WANautomationobservabilitycontainer platformshyper-converged infrastructureinfrastructure-as-codedisaster recoverybusiness continuitycapacity planning

Soft Skills

strategic leadershipoperational leadershipcollaborationinnovationaccountabilitycontinuous improvementteam developmentcommunicationproblem managementrisk management