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Director, Operations Integration – Implementation
Signature AviationDirector of Operations Integration & Implementation leading operational initiatives across Signature Aviation's network. Ensuring successful delivery of transformations, acquisitions, and process improvements.
About the role
Key responsibilities & impact- Lead enterprise operational integrations, implementations, and strategic initiatives sponsored through Operations Services.
- Develop and maintain standardized implementation playbooks, governance models, and execution frameworks to support acquisitions, operational transformations, system deployments, hospitality initiatives, and process rollouts.
- Partner with cross-functional stakeholders to develop implementation strategies, project plans, timelines, milestones, communication plans, and operational readiness activities.
- Drive implementation governance to ensure alignment across operational, commercial, financial, safety, guest experience, and technology priorities.
- Lead operational readiness and hypercare activities to support field teams during implementation, stabilization, and transition periods.
- Develop and execute change management and communication strategies that promote adoption, accountability, and long-term operational sustainability.
- Monitor initiative performance through KPIs, milestone tracking, operational metrics, adoption measures, and post-implementation assessments.
- Identify implementation risks, operational gaps, and execution challenges while driving timely resolution and escalation where appropriate.
- Lead continuous improvement efforts by incorporating lessons learned and operational feedback into future deployment strategies and execution standards.
- Provide executive leadership with regular updates regarding initiative progress, operational impacts, implementation risks, and overall execution performance.
Requirements
What you’ll need- Bachelor’s degree in Business, Operations Management, or a related field required
- 10+ years of progressive experience in operations, implementation, integration, project management, or related disciplines
- 5+ years of leadership experience managing large-scale, cross-functional operational initiatives
Benefits
Comp & perks- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementproject managementimplementation strategieschange managementperformance monitoringKPI trackingrisk identificationcontinuous improvementgovernance modelsexecution frameworks
Soft Skills
leadershipcommunicationcollaborationstrategic thinkingproblem-solvingaccountabilityadaptabilitystakeholder engagementorganizational skillsexecutive reporting
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Operations Management