Director, Field Operational Engineering
Signature Aviation
full-time
Posted on:
Location Type: Hybrid
Location: Orlando • Florida • United States
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Job Level
Tech Stack
About the role
- Develop and implement strategic initiatives to enhance operational system capabilities aligned with the company's overall objectives and long-term vision.
- Evaluate emerging technologies and trends to identify opportunities for innovation and improvement.
- Manage day-to-day activities of operational systems to ensure seamless functionality and efficiency.
- Identify and implement improvements to optimize efficiency, reduce costs, and enhance performance.
- Lead the strategy, design, and execution of scalable and secure platforms leveraging modern engineering practices.
- Build and manage cross-functional, high-performing engineering pods aligned with business products and capabilities.
- Champion Agile methodologies to ensure rapid, iterative delivery of solutions.
- Guide architectural decisions involving microservices, cloud-native, scalable, and resilient solutions (web and mobile).
- Oversee integration with key enterprise systems, including Digital Channels, CRM platforms, pricing engines, payment gateways, and external services.
- Promote a DevOps culture ensuring reliability, scalability, and observability of platforms.
- Partner closely with Product, Design, and Business stakeholders to align engineering outcomes with business value.
- Identify and mitigate risks related to data security, privacy, and regulatory compliance.
Requirements
- Bachelor's degree in Business Administration, Operations Management, Information Technology, or a related field; Master's degree preferred.
- Proven experience (10+ years) in engineering leadership roles, preferably in large-scale enterprise or engineering environments.
- Strong background in OMS, POS, Web & Mobile Apps, microservice architecture, and API-first integrations.
- Experience implementing Agile product operating models and delivering solutions for operations via iterative sprints.
- Strong understanding of operational process optimization, project management, and technology-driven solutions.
- Proficiency in Lean, Six Sigma, or other process improvement methodologies.
- Excellent leadership, problem-solving, and decision-making skills.
- Strong communication and stakeholder management abilities.
- Experience managing budgets and vendor relationships.
Benefits
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational system capabilitiesAgile methodologiesmicroservicescloud-native solutionsscalable platformsDevOps cultureAPI-first integrationsLeanSix Sigmaproject management
Soft skills
leadershipproblem-solvingdecision-makingcommunicationstakeholder management